asharerin Posted April 28, 2017 Share Posted April 28, 2017 23 minutes ago, sroster said: This was me. I have only sold via FBA and out of the blue was booted for IP violation and possibly selling inauthentic items. It can happen to anyone anytime even if you think you are 100% good to go and you do everything perfectly. I never got an exact answer as to how/why this happened (they don't give that info up) but I have to assume that if there are complaints about something you are selling is counterfeit they will pull certain sellers whether that is random or what I have no idea and boot them and leave it up to them to prove themselves. Guilty before proven innocent. I'm putting eggs back in the basket but with the knowledge that at any time some clown might stomp through my hen house and smash them all to bits. Glad you got your selling privileges back. Did you provide retail receipts to prove authenticity for your Lego items? I keep hearing that only invoices will do but I know first hand Amazon will accept Ross receipts to verify Nike shoes authenticity so assume they will also accept retail receipts for Lego if you account has good metrics. Quote Link to comment Share on other sites More sharing options...
Darth_Raichu Posted April 28, 2017 Share Posted April 28, 2017 7 minutes ago, Bold-Arrow said: You won't see it until it is (if ) actually returned . It might take up to 45 days for it to show otherwise Amazon will automatically reimburse you but see an eye out . Look under reports then fulfimet then returns it will show there ( once returned ) I am in similar situation. Item was returned and Amzn marked the item unsellable. I requested the item to be sent back to me... So if in a few days I am in very foul mood, you can guess what is being returned to me Quote Link to comment Share on other sites More sharing options...
exciter1 Posted April 28, 2017 Share Posted April 28, 2017 28 minutes ago, asharerin said: Glad you got your selling privileges back. Did you provide retail receipts to prove authenticity for your Lego items? I keep hearing that only invoices will do but I know first hand Amazon will accept Ross receipts to verify Nike shoes authenticity so assume they will also accept retail receipts for Lego if you account has good metrics. Ugh, I know what kind of feet people in Ross have. 2 Quote Link to comment Share on other sites More sharing options...
sroster Posted April 28, 2017 Share Posted April 28, 2017 50 minutes ago, asharerin said: Glad you got your selling privileges back. Did you provide retail receipts to prove authenticity for your Lego items? I keep hearing that only invoices will do but I know first hand Amazon will accept Ross receipts to verify Nike shoes authenticity so assume they will also accept retail receipts for Lego if you account has good metrics. I did provide receipts. Basically they just kept repeating the first letter to me over and over every time I submitted the receipts so I thought I was going to be S.O.L and they were going to demand invoices. Like everything else with Amazon I believe it is 100% getting the right person to actually look at it instead of the agents trying to churn and burn as many cases as they can, ie copy and paste the original letter again. I am firmly convinced it is all blind luck or lack thereof. Anyone who thinks it won't happen to them it is a matter of time before the wheel of potential ban lands on you and then spin the wheel again with your limited chances to get back on with an understanding agent. It took weeks. Can you do things that will lessen your chances of spinning the wheel of misfortune? Sure, Migration makes a good point I had lots of old items as I never delete listings once I sell through them (well until now). I had things they were asking for I hadn't sold in over a year. Think someone else theorized that if you are selling retired sets you will be OK, Joker bumper cars was one of my items, and I hadn't sold one in a year or maybe more. Receipts they wanted within the last 90 days, mine were from 2014 for those. So if you get a stickler when they want a receipt for a retired set good luck producing one dated within the last 90 days. My advice, delete your old listings, stay away from items you think might be having trouble with knockoff/counterfeits (but I suppose that is all Lego) and say your prayers every night. Cuz the wheel is spinning, the wheel is spinning.... Quote Link to comment Share on other sites More sharing options...
teamhappyfrog Posted April 28, 2017 Share Posted April 28, 2017 My Contact Response Time is off because I do not/did not respond to spam messages about getting my products featured on offsite websites. Is there anything I can do or should I always respond to the spammy marketing emails with a "no thanks"? Quote Link to comment Share on other sites More sharing options...
legopocalypse Posted April 28, 2017 Share Posted April 28, 2017 I always just select the "no response needed" on junk Amazon inquiries. 2 Quote Link to comment Share on other sites More sharing options...
micbelt Posted April 29, 2017 Share Posted April 29, 2017 Well, I have a feeling I am about to be dealing with my first scammer. Sold my last 10188 this week and just got a message complaining about the box being worn and torn. This was fba and I shipped it to Amazon still in the outer lego box and then in another box. I am concerned they are going to return it filled with fake items. Quote Link to comment Share on other sites More sharing options...
jay4e Posted April 29, 2017 Share Posted April 29, 2017 Well, I have a feeling I am about to be dealing with my first scammer. Sold my last 10188 this week and just got a message complaining about the box being worn and torn. This was fba and I shipped it to Amazon still in the outer lego box and then in another box. I am concerned they are going to return it filled with fake items.fba commingled or individually labeled? Quote Link to comment Share on other sites More sharing options...
micbelt Posted April 29, 2017 Share Posted April 29, 2017 Commingled Quote Link to comment Share on other sites More sharing options...
Phil B Posted April 29, 2017 Share Posted April 29, 2017 Well, I have a feeling I am about to be dealing with my first scammer. Sold my last 10188 this week and just got a message complaining about the box being worn and torn. This was fba and I shipped it to Amazon still in the outer lego box and then in another box. I am concerned they are going to return it filled with fake items.They are going to return it stuffed with the bags from 75159 .... Quote Link to comment Share on other sites More sharing options...
landphieran Posted April 29, 2017 Share Posted April 29, 2017 Has anyone seen these? They say LEGO compatible but isn't LEGO a registered brand? Are they allowed to market them like that? https://www.amazon.com/dp/B01MQGF0SV?psc=1 Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted April 30, 2017 Share Posted April 30, 2017 2 hours ago, micbelt said: Well, I have a feeling I am about to be dealing with my first scammer. Sold my last 10188 this week and just got a message complaining about the box being worn and torn. This was fba and I shipped it to Amazon still in the outer lego box and then in another box. I am concerned they are going to return it filled with fake items. in my experience, these folks are mostly looking for a partial refund . just apologize for the inconvenience and refer them to amazon as it was a FBA order . in most cases, you will never hear from again. if you are gonna go the extra mile to protect your item ( double boxing)) , you are better off sticking it . just my 2 cents. Quote Link to comment Share on other sites More sharing options...
jerryherb Posted May 1, 2017 Share Posted May 1, 2017 (edited) yep, just took a metrics hit because that POS drop shipper AZed my grand emporium as a fake. it took almost a week. because its a slow season for me my impeccable account is now at risk.... i did just relist a bunch of low dollar items to try to get it under control, but its gonna be a while.... Edited May 1, 2017 by jerryherb Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted May 1, 2017 Share Posted May 1, 2017 7 hours ago, jerryherb said: yep, just took a metrics hit because that POS drop shipper AZed my grand emporium as a fake. it took almost a week. because its a slow season for me my impeccable account is now at risk.... i did just relist a bunch of low dollar items to try to get it under control, but its gonna be a while.... that sux.. good luck Quote Link to comment Share on other sites More sharing options...
newbie77 Posted May 1, 2017 Share Posted May 1, 2017 8 hours ago, jerryherb said: yep, just took a metrics hit because that POS drop shipper AZed my grand emporium as a fake. it took almost a week. because its a slow season for me my impeccable account is now at risk.... i did just relist a bunch of low dollar items to try to get it under control, but its gonna be a while.... good luck. i believe now the bigger issue would be whether you will get the authenticity investigation or not. bots trigger it but then again they are going to ask for invoices for the purchases to prove authenticity. if you are not asked for it; then you are good. if they ask; then depending on who is reviewing your case it might be a coin-toss. Quote Link to comment Share on other sites More sharing options...
jerryherb Posted May 2, 2017 Share Posted May 2, 2017 (edited) 13 hours ago, newbie77 said: good luck. i believe now the bigger issue would be whether you will get the authenticity investigation or not. bots trigger it but then again they are going to ask for invoices for the purchases to prove authenticity. if you are not asked for it; then you are good. if they ask; then depending on who is reviewing your case it might be a coin-toss. i guess we'll find out. perhaps $150k+ of products i sold over the last 3 years (3000+ items) with 100% feedback and ZERO previous complains regarding anything will cause them to look the other way... if this was sep-december this AZ case wouldnt even matter as order defect would fall below 1% in a matter of days.... Edited May 2, 2017 by jerryherb Quote Link to comment Share on other sites More sharing options...
Forsaker Posted May 3, 2017 Share Posted May 3, 2017 Question for those who sell on Amazon and Ebay. What would you say your sale ratio is between one and the other? Looking to expand offering Quote Link to comment Share on other sites More sharing options...
biking_tiger Posted May 3, 2017 Share Posted May 3, 2017 10 minutes ago, Forsaker said: Question for those who sell on Amazon and Ebay. What would you say your sale ratio is between one and the other? Looking to expand offering If you haven't expanded to Amazon already, you are likely behind the gate and will have to pay (and produce invoices) to play. Quote Link to comment Share on other sites More sharing options...
Forsaker Posted May 3, 2017 Share Posted May 3, 2017 If you haven't expanded to Amazon already, you are likely behind the gate and will have to pay (and produce invoices) to play. I know, but still, I would like to see the pros and cons of such an engagement. Quote Link to comment Share on other sites More sharing options...
biking_tiger Posted May 3, 2017 Share Posted May 3, 2017 1 minute ago, Forsaker said: I know, but still, I would like to see the pros and cons of such an engagement. I can only speak for myself, but Amazon is a good place to move smaller, higher volume items via FBA. I don't sell FBM anymore and only sell larger items or "box damaged" items via eBay. For example, I sell mostly $20-50 RPP Super Heroes, City, Friends, Princesses, Star Wars, and Ninjago on Amazon. On Ebay, I aim for "exclusives" and those $20-50 items with less than perfect boxes that may not get past the FBA check-in. Those with more experience and higher volume can explain better, but the velocity on Amazon seems higher to me. 2 Quote Link to comment Share on other sites More sharing options...
Sfcommando14 Posted May 3, 2017 Share Posted May 3, 2017 19 minutes ago, Forsaker said: Question for those who sell on Amazon and Ebay. What would you say your sale ratio is between one and the other? Looking to expand offering I'm not sure how many people jump to Amazon and still sell much on ebay. I sell primarily FBA and use ebay for parting-out, bundling, or selling used sets. I'm not sure I have a useful ratio to provide since I usually don't have more than 10 items listed on ebay. 1 Quote Link to comment Share on other sites More sharing options...
Migration Posted May 3, 2017 Share Posted May 3, 2017 Question for those who sell on Amazon and Ebay. What would you say your sale ratio is between one and the other? Looking to expand offering I use eBay to sell use sets, damaged box stuff, expensive sets that I do not want to FBA or FBM, as well as items that I am gated in. As others have said eBay is very good for selling one offs and other random stuff, Amazon FBA excels at selling 150 of the same identical item. About 90% or more of what I sell on Amazon is FBA, I usually only FBM time sensitive items, last years Oregon Trail game comes to mind. As far as total split I'm roughly 70% Amazon / 30% eBay. 2 Quote Link to comment Share on other sites More sharing options...
Brickbuilder.g Posted May 4, 2017 Share Posted May 4, 2017 To create a new product listing for a lower item say a minifigure, how is this done? Do you have to get a G1 upc?? Quote Link to comment Share on other sites More sharing options...
jerryherb Posted May 4, 2017 Share Posted May 4, 2017 2 minutes ago, Brickbuilder.g said: To create a new product listing for a lower item say a minifigure, how is this done? Do you have to get a G1 upc?? ebay or amazon? if amazon, search their listings and get an ASIN for the item you want to list. use this ASIN to list yours. Quote Link to comment Share on other sites More sharing options...
Brickbuilder.g Posted May 4, 2017 Share Posted May 4, 2017 It's a new item to amazon. A minifigre for example Quote Link to comment Share on other sites More sharing options...
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