stackables Posted December 13, 2016 Share Posted December 13, 2016 4 minutes ago, California92563 said: My lego dimensions order from Best Buy came in....... lol Mine came in a padded envelope. Consider yourself lucky Quote Link to comment Share on other sites More sharing options...
California92563 Posted December 14, 2016 Share Posted December 14, 2016 14 minutes ago, stackables said: Mine came in a padded envelope. Consider yourself lucky lol I feel your pain. ? Kmart has done that to me many times. Quote Link to comment Share on other sites More sharing options...
Popular Post TheBrickClique Posted December 15, 2016 Popular Post Share Posted December 15, 2016 Dear, TRU.com, Thank you for deterring potential theives from taking the beat up sets you shipped me. ? 21 Quote Link to comment Share on other sites More sharing options...
vexxet Posted December 15, 2016 Share Posted December 15, 2016 24 minutes ago, TheBrickClique said: Dear, TRU.com, Thank you for deterring potential theives from taking the beat up sets you shipped me. well... at least you can sell the spider wraps online... 1 Quote Link to comment Share on other sites More sharing options...
Sfcommando14 Posted December 15, 2016 Share Posted December 15, 2016 3 hours ago, TheBrickClique said: Dear, TRU.com, Thank you for deterring potential theives from taking the beat up sets you shipped me. Quote Link to comment Share on other sites More sharing options...
exciter1 Posted December 15, 2016 Share Posted December 15, 2016 Dear, TRU.com, Thank you for deterring potential theives from taking the beat up sets you shipped me. Dear seller, I appreciate you wrapping my LEGO for their own protection, but would you please refrain from wallering them in dirty bed sheets? 2 Quote Link to comment Share on other sites More sharing options...
c_rpg Posted December 15, 2016 Share Posted December 15, 2016 3 hours ago, TheBrickClique said: Dear, TRU.com, Thank you for deterring potential theives from taking the beat up sets you shipped me. I hate those spider wraps so much. They are 100% effective at destroying Lego boxes. Nice flower motif on the bed linen though. Quote Link to comment Share on other sites More sharing options...
California92563 Posted December 15, 2016 Share Posted December 15, 2016 4 hours ago, TheBrickClique said: Dear, TRU.com, Thank you for deterring potential theives from taking the beat up sets you shipped me. That is one of the funniest things that I've seen in a long time. Thank you. Quote Link to comment Share on other sites More sharing options...
Manse1001 Posted December 15, 2016 Share Posted December 15, 2016 I'm done with John Lewis now, just received a Fair Ground Mixer, no bubble wrap, massive hole in the side of the box, crappy bin liner. Ordering online is becoming a lottery, and because the 'product' itself isn't damage and its just packaging, (which as a reseller is very important) customer service are very reluctant to offer much if any discount. The only companies I feel comfortable with now are Amazon and Asda . . . Caveat emptor people ! Quote Link to comment Share on other sites More sharing options...
feed Posted December 17, 2016 Share Posted December 17, 2016 Tesco. Why you do this to me. Quote Link to comment Share on other sites More sharing options...
Val-E Posted December 17, 2016 Share Posted December 17, 2016 They want you to build that Volvo. Quote Link to comment Share on other sites More sharing options...
Guest TabbyBoy Posted December 17, 2016 Share Posted December 17, 2016 On 15/12/2016 at 5:00 PM, Manse1001 said: I'm done with John Lewis now, just received a Fair Ground Mixer, no bubble wrap, massive hole in the side of the box, crappy bin liner. Ordering online is becoming a lottery, and because the 'product' itself isn't damage and its just packaging, (which as a reseller is very important) customer service are very reluctant to offer much if any discount. The only companies I feel comfortable with now are Amazon and Asda . . . Caveat emptor people ! Try C&C as then you'll always seem get them boxed at JL. You're right, it is a lottery as I dedided to return one of my BWEs to Asda as that was in a bin-liner with a hole in the box. It was just out of the returns period but, I was given about £20 more in vouchers as the price had gone up since I ordered. Not a problem as I shop a lot there anyway ;-) This is "Silly Season" so all retailers are cutting corners to get items out as quickly as possible. TRU & Argos being the worst who I don't go to anymore. @feed... You could've ordered a lot more GG you know as he'll make £10 easily off eBay soon enough ;-) Quote Link to comment Share on other sites More sharing options...
blocp13 Posted December 17, 2016 Share Posted December 17, 2016 On 12/15/2016 at 5:00 PM, Manse1001 said: I'm done with John Lewis now, just received a Fair Ground Mixer, no bubble wrap, massive hole in the side of the box, crappy bin liner. Ordering online is becoming a lottery, and because the 'product' itself isn't damage and its just packaging, (which as a reseller is very important) customer service are very reluctant to offer much if any discount. The only companies I feel comfortable with now are Amazon and Asda . . . Caveat emptor people ! you must have received the 1 that I returned a month ago, Mine was also left out in the rain. I emailed them and they offered to pick it up or i could take it back to store. pick up i would have had to wait 2 weeks for a refund. They did give me a £20 online voucher as compo. But I feel the same as you it is a risk with online, might just be over christmas with companies under pressure to get the orders out. Quote Link to comment Share on other sites More sharing options...
odysea11 Posted December 20, 2016 Share Posted December 20, 2016 Not quite as bad as the spider wrap incident...but another fine example of some of the laziness that goes on in the TRU shipping dept. "Merry Christmas lil' Johnny!! Please ignore all of the labeling and packaging tape!!" Ridiculous!! Quote Link to comment Share on other sites More sharing options...
Guest TabbyBoy Posted December 20, 2016 Share Posted December 20, 2016 49 minutes ago, odysea11 said: Not quite as bad as the spider wrap incident...but another fine example of some of the laziness that goes on in the TRU shipping dept. "Merry Christmas lil' Johnny!! Please ignore all of the labeling and packaging tape!!" Ridiculous!! Why do people still shop at this God foresaken company? It may well be a little cheaper but, their shipping and customer service is the worst I have ever come across. Finally... I got my refund from PayPal as TRU still DID NOT reply to any message. PayPal UK told me that they're going to revise their agreement with TRU UK since the level of service is that bad. They made no hesitation to tell me that I'm not alone. Hopefully TRU will be leaving the UK as Smyths appear to be dong very well. Quote Link to comment Share on other sites More sharing options...
AirborneAFOL Posted December 20, 2016 Share Posted December 20, 2016 Why do people still shop at this God foresaken company? It may well be a little cheaper but, their shipping and customer service is the worst I have ever come across. Finally... I got my refund from PayPal as TRU still DID NOT reply to any message. PayPal UK told me that they're going to revise their agreement with TRU UK since the level of service is that bad. They made no hesitation to tell me that I'm not alone. Hopefully TRU will be leaving the UK as Smyths appear to be dong very well.Don't worry, TRU is being crushed in the US by Amazon & Walmart. They'll go the way of Sears & Kmart shortly (with UK operations shuttering or being sold off as well). 1 Quote Link to comment Share on other sites More sharing options...
California92563 Posted December 22, 2016 Share Posted December 22, 2016 (edited) Look everyone! Kmart's now using recycled garbage as packing material! *there's also a piece of shredded up notebook paper hidden in there* Edited December 22, 2016 by California92563 2 Quote Link to comment Share on other sites More sharing options...
Guest brickcrazyhouse Posted December 22, 2016 Share Posted December 22, 2016 mail it back to them Quote Link to comment Share on other sites More sharing options...
California92563 Posted December 22, 2016 Share Posted December 22, 2016 4 minutes ago, brickcrazyhouse said: mail it back to them lol it's actually in perfect shape minus the bottom of the box because some genius went box cutter crazy on it. Quote Link to comment Share on other sites More sharing options...
Guest brickcrazyhouse Posted December 22, 2016 Share Posted December 22, 2016 oh i meant keep the set and send their garbage back to them. Quote Link to comment Share on other sites More sharing options...
Phil B Posted December 22, 2016 Share Posted December 22, 2016 44 minutes ago, California92563 said: Look everyone! Kmart's now using recycled garbage as packing material! I had to rub my eyes as that white stuff looked like TP to me at first. Quote Link to comment Share on other sites More sharing options...
labfreak7 Posted December 23, 2016 Share Posted December 23, 2016 Why do people still shop at this God foresaken company? It may well be a little cheaper but, their shipping and customer service is the worst I have ever come across. Finally... I got my refund from PayPal as TRU still DID NOT reply to any message. PayPal UK told me that they're going to revise their agreement with TRU UK since the level of service is that bad. They made no hesitation to tell me that I'm not alone. Hopefully TRU will be leaving the UK as Smyths appear to be dong very well. I have some fond childhood memories from shopping at toysrus. They just need to get their act together.... Quote Link to comment Share on other sites More sharing options...
California92563 Posted December 23, 2016 Share Posted December 23, 2016 1 hour ago, Phil B said: I had to rub my eyes as that white stuff looked like TP to me at first. Lol yeah I had a good laugh when I opened the box. Quote Link to comment Share on other sites More sharing options...
California92563 Posted January 6, 2017 Share Posted January 6, 2017 I can't wait to see what comes in place of cole's dragon that I also ordered. 2 Quote Link to comment Share on other sites More sharing options...
Huskers1236 Posted January 6, 2017 Share Posted January 6, 2017 On the flipside, I was very happy for my Porsche GT3 to show up in an amazon box with a sealed Lego box/case inside. I assume they were all shipped out like this as it's 1/case, but it was a nice surprise nonetheless. Quote Link to comment Share on other sites More sharing options...
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