Yeah lesson learnt. Need to refund ASAP 100%. You never know who you are dealing with...
The violation goes away after 180 days. I got one before.... But I think if you get multiple ones it might be more problematic, I don't know, say if you get 2 or 3, if that will cause a deactivation.
And it's crazy because it can happen from anything. Last week I got a complaint that a speed champions set I sold had star wars pieces inside. All my stock is 100% new so its impossible I thought. Then I realized, what must have happened is that someone returned a set to amazon and switched the inside, and then amazon thought it was new and original and resold it. They obviously arent spending time looking it over too carefully.
And theres nothing we can do to protect ourselves...