Yea, claim system is so flawed. I was hoping Paypal would absorb it but no luck...
I know right. Paypal actually told me that because I paid less than retail price for it, that my expectations should not have been for a new set. I'm like, are you kidding me? That's what the seller I dealt with said, lol. Sounds like it's not the first time that guy pulled something like this off.
Found out this guy makes a habit of listing a new For Sale post every few days with same or similar stuff but items moved around in the photo. He sold me through one listing that didn't state that it was opened, but in a post 3 days prior, it says "opened". Guessing that's the post he forwarded to Paypal.
Lesson learned is to take a screenshot of the listing when transacting on FB, or better yet have them just send you an invoice.