Back in late September, I placed an order at LEGO Shop at Home for a VW T1 that included the free promos at the time... chima polybag, classic space mini-fig, and the mini VW van polybag. Forgot to track it, and by the time I realized that it should be arriving soon, FedEx said it was 'delivered' 4 days prior.
I had seen no sign of it, of course. A few calls to FedEx were not helpful. Our neighbors that share our duplex said they saw a package on the front porch the day FedEx claimed it was delivered, so I wrote it off as stolen. Even watched ebay and craigslist for a week afterwards thinking the T1 super/mini combo might show up. No sign of it.
To add insult to injury, by the time I realized the package was missing all of the promos were out of stock. No chance to re-order. I was really looking forward to the mini VW van, too.
Well, tonight it showed up. Four. Months. Later. :-)
The woman who dropped it off said it was mis-delivered to her house a few doors down, and she forgot about it.
I've never been so surprised and happy to see a box with the LBRI label!