stephen_rockefeller Posted October 14, 2012 Share Posted October 14, 2012 Does anyone known if you can return/exchange items purchased online at a Lego store? Damaged boxes specifically. Quote Link to comment Share on other sites More sharing options...
dschooley Posted October 14, 2012 Share Posted October 14, 2012 Yes you may. They send a return address label as a part of the shipment, although I believe you have to contact them before you send it. Quote Link to comment Share on other sites More sharing options...
stephen_rockefeller Posted October 14, 2012 Author Share Posted October 14, 2012 Yes you may. They send a return address label as a part of the shipment, although I believe you have to contact them before you send it. I'm sorry I didn't really word the question correctly........ if I recieve a damaged box from S@H, can I take it into my local Lego store and exchange it for a set with a pristine box or a different set or sets? Quote Link to comment Share on other sites More sharing options...
paulstenson Posted October 14, 2012 Share Posted October 14, 2012 Does anyone known if you can return/exchange items purchased online at a Lego store? Damaged boxes specifically.Yes. Email or call an they will send you a return label to send back the damaged set. Quote Link to comment Share on other sites More sharing options...
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