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  2. Anyone else join the Toy compliance webinar today? I did and I'm 99% sure resellers are done on Amazon. I'm just waiting for the 3000+ compliance request that should hit in the next couple of days. And at that point, it's gonna be a race to the bottom until the due date. THEN... after all the genuine Lego listings are gone... Amazon will be over taken with "Compatible with Lego" listings. It's not feasible to test Lego products because every color and every plastic has to be tested. I once got a pallet of 9516's examined by CPSC and they told me I had to supply testing records. Not just the results of the test (these can be found on the Lego compliance website) but also the testing methods used and details of the test. Of course Lego doesn't supply this (I even begged Lego) and after getting quotes from multiple approved labs ($15,000-$20,000 per lego set) ... my only option was to sign it over to CBP to be destroyed. I wish I knew what "Secret Marketplace" the Brick Bucks guy is talking about
  3. Today
  4. yup, thats the absurdity of it. even after 100% refund you are still at the whim and mercy of some petty karen. But at least you've done all you can do..... thats my philosophy.
  5. The logic is sound, but that doesn’t guarantee the customer won’t leave negative feedback — which could then be picked up by bots systems and result in a case being opened.
  6. It's not worth it based on what just happened to me. One impatient customer that doesn't like your response can jeopardize you're entire account. I'd rather devote .x% of my sales as refunds as "account protection" costs. A bit like the mafia protection costs of old Better to be wrong with amazon selling privileges than right with none, funds and inventory confiscated. I know FAR too many ppl (not lego sellers) that have lost 6/7 digit businesses for the infamous section 3 complaints. btw this was a FBA (I'm 100% FBA) sale that the customer nonetheless messaged me about)
  7. You never defend 100%. You ask for it back then your refund
  8. Yeah lesson learnt. Need to refund ASAP 100%. You never know who you are dealing with... The violation goes away after 180 days. I got one before.... But I think if you get multiple ones it might be more problematic, I don't know, say if you get 2 or 3, if that will cause a deactivation. And it's crazy because it can happen from anything. Last week I got a complaint that a speed champions set I sold had star wars pieces inside. All my stock is 100% new so its impossible I thought. Then I realized, what must have happened is that someone returned a set to amazon and switched the inside, and then amazon thought it was new and original and resold it. They obviously arent spending time looking it over too carefully. And theres nothing we can do to protect ourselves...
  9. This is so evil!! There is really nothing we can do as a seller to protect ourselves. I'm assuming the violation will go away after a period. So you should be good.
  10. Got an authenticity complaint resulting in a violation on my account. Customer was unhappy with damaged box so he messaged me. Initially I offered 15% back, when he replied angrily that I shouldnt be allowed to sell on amazon, I just refunded 100%. Still, apparently he complained to amazon that I sell fake legos. Unbelievable how there people out there that will literally destroy someone's business and livelihood for a trivial complaint.
  11. Wow! I didn't notice that. I think it's a terrible direction for Lego to go. It makes me feel like it goes against what Lego is about. I don't want to buy stuff from Lego that makes me feel like I could have just printed it myself at home on my Bambu. In fact, if my family saw this mixed in with this set, they will just assume I printed and added it 🤣.
  12. Here is this channel's second display collectively showing off LEGO Town sets from 1985-1989. Additionally, here is the first layout with LEGO from 1964-1984.
  13. The train design is cute, and I love all of those blue hues. Unfortunately, that tiny toy train is a Selective Laser Sintering 3D printed piece. Not sure how to feel about that.
  14. Yesterday
  15. It’s probably a fun build. Yet the overall design could have been made with molded plastic like the old Kenner sets. In fact it reminds of the Kenner Death Star.
  16. But when you are done building it you can store it in the set box 🤣 This should be the GWP for buying the Death Slice and even then it would be hard to cough up $1K
  17. Looks like it's back again at $210....Might be going in and out
  18. poof!
  19. I feel it's different enough to justify both. I'm glad they went with totally different coloring/features.
  20. Walmart UCS AT-ST and Vader Helmet bundle - $210 https://www.walmart.com/ip/LEGO-Star-Wars-Bundle-Darth-Vader-Helmet-and-AT-ST-Walker/17628605676 10% back for toys & games using RTM as pictured above
  21. Thanks for correcting my mistake...Typo Error None the less.....A bit steep for a christmas tree
  22. Lego has lost their minds, the plot, etc.
  23. $330? LEGO has lost their ******* minds. Psst: The set # is 41843, not 40843
  24. Is Lego finally making a UCS Christmas Tree? Family: 41843 Family Christmas Tree images from moose.with.a.goose
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