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Technically that page lays out the normal process to follow for returns (ie. no scamming). EBay do not want to get involved too much as they assume buyers and sellers can come to agreements without help. Once eBay is called in, they would assume there is a disagreement or problem so they take control of everything (including the payment in dispute) while they figure out what is going on. I would have waited until the "returned package" arrived, but it has been a while. I was curious if @tasiatunes asked eBay to step in before he received the return or if there was a different reason why he did not see the option to refund.

How does ebay get away with such a thing? If they step in to assist in a problem at any stage you no longer are eligible to recover any losses? That doesn't make any sense. What should you do? Wait until you receive the wrong item/damaged item back and then ask them for assistance?

Did you ask eBay to step in at any time before you received the returned package? Because: At the end of this page: https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115#refund_guidelines

UPDATE Just received email fromEbay.We are deducting $470 plus held funds from your account to refund scammer.

years ago i spoke to ebay by phone in a similar story and got a reimbursement on my refund. I actually got a intelligent knowledgeable agent that helped me .Good luck

Keep us posted. Definitely interested to see what happens.

I couldn't sign in. Ended up using the app. By the time I got it working, the set sold out.

Thanks .I have filed with Ebay,USPS criminal investigation form 8165,FBI internet crime division IC3,,and Alameda sheriffs department.Will see what happens.

Update us once eBay replies to your appeal. Sorry this happened to you.

That makes a lot of sense; perhaps the BDP production slot increased from 150k to 180-200k (hence the vague statement on the website) and the allocation is demand-based….

Never had the option.Ebay automatically refunded when it was shown as delivered.Never had the option to review.It was shown delivered.I walked around the house because I could not find a big box.It then dawned on me that the little envelope was the return.Scammed

Well, that's awful. Why did he receive a full refund though? You have to approve that upon proper inspection of the returned item, or at least you do when they select the Item Not as Described return option.

I heard that Lego can also shift capacity from one set to the other. So then Transylvania probably goes to 60k.

No, but I do believe that the additional 20% off was for Prime members only. RMN gave me 5% CB on the higher Woot price not the discounted Amazon price.

Sold Lego world map Ebay for $681 include shipping, insurance and signature.10 days later buyer filed item damaged.Ebay forced to return item to me for full refund.The buyer sent back a pick envelope with LOL on it.He received full refund.Fraud and the at **** finest.

Ah dang! Good score, there. I wish I'd seen those at the time. I was in such a hurry for fear of the venerator selling out (good Lego woot deals are rare and usually sell out fast) that I just picked 3 random Funko's @ $1.99 each. I don't collect or sell Funkos, really, so they'll just be getting donated or gifted. I'd much rather have had some Lebowski little people, but somehow I'll abide.

Nope!

Not a Lego channel, just a Lego related discussion video I had no idea where else to post really.

Dangle that carrot. Lol

I’m sure I’ll do the same. I have $400 in Bing rewards I was saving for this set.

I was able to use my Amazon CC Rewards using Amazon pay which made this a screaming good deal on another set that isn't on my wish list.

Great deal, just wish I could have used Amazon gift cards. Hopefully the Honey deal goes through.