For anyone that wants a place to express their frustration...here ya go.

 

Whoever got to TRU a minute before me when it opened and bought 6 of the 7 VC's and left me with the dented one. Arg!!!

This is why people go postal. Kudos for how you handled it, my next step would be to walk into that store and take up a meditation pose on top of the customer service counter until a refund goes through. (alternative solution: give me equal value in free Lego sets - from clearance, of course)

 

 

My complaint is about a set of used Indiana Jones sets I bought off eBay. The pics show all the vehicles and a little over half the minifigs, but no instructions, nor the "accessory" components of several sets - like trees, campfires, maintenance vehicles, etc. Also, they were displayed on a shelf with some other sets not included in the lot, so I ask the seller before purchase if the sets are complete with all pieces, minifigs, and instructions - I didn't have time to count / verify for myself (especially the figs - oops) before the auction ended. The reply was along the lines of "yes, maybe a couple small things missing, but it's all there". I got the lot at a good (amazing if complete) price. And of course, what showed up was exactly in the pics, plus all the instructions except for 7 sets.

I contacted them to voice my displeasure about being misled, and got no willingness, even some defensiveness with NO acknowledgement of the careless reply.

If I hadn't put in the work cleaning, sorting, building, and cataloging the missing parts, I'd just SNAD this but feel that is no longer an option. I hate asking for partial refunds but feel that is the only fair solution. Ugh...

I thought I had read that once you contact the seller SNAD is no longer an option. I could be wrong as I've not tried that route...but yes, that sucks, you should be able to get something for them being shady...

Amazon shipping, seriously WTF?

This morning I shipped a box and bought USPS shipping from Amazon - box was something like 5 lbs.

This evening, exact same box and a full pound less Amazon not only wanted to charge me $10 more than what they charged for the same size but heavier box, but $5 more than what USPS.com was offering for the same shipping. I cannot for the life of me figure out hos this makes sense - anyone have any experience with this kind of thing?

Amazon shipping, seriously WTF?

This morning I shipped a box and bought USPS shipping from Amazon - box was something like 5 lbs.

This evening, exact same box and a full pound less Amazon not only wanted to charge me $10 more than what they charged for the same size but heavier box, but $5 more than what USPS.com was offering for the same shipping. I cannot for the life of me figure out hos this makes sense - anyone have any experience with this kind of thing?

could be the dimension if you entered it. i have had that experience when package can't be shipped via priority it moves to parcel select and costs about $10 more...

could be the dimension if you entered it. i have had that experience when package can't be shipped via priority it moves to parcel select and costs about $10 more...

I thought that at first, but I entered the exact same dimensions as the other package from this morning.

I went on vacation for 1 day and missed all the QF actions..   

Why does TRU even have an app? They clearly don't want you to be able to anything on it.

I really want a 2 (or 3) x 8 windscreen for a delivery truck moc but it's only so far in the mistery machine.  I'm not willing to take apart the one we built and there is only one German brick link store.  

Insomnia sucks...

The Target to eBay gift cards only work with a US paypal account, so now I have unusable gift cards... for now.

Sorting bulk sucks. About 45 pounds to go....

Sorting bulk sucks. About 45 pounds to go....

I think it is quite chillaxing.

I think it is quite chillaxing.

I wish I could ship it to you to sort[emoji29]

I wish I could ship it to you to sort

On second thought... 

I have enough myself right now. My wife is complaining all day about my legosomnia.

Insomnia sucks...

Yet so addicting.

Ugh. Why does my 7 year old daughter have to act like she's 15? It's only going to get worse for me....

Ugh. Why does my 7 year old daughter have to act like she's 15? It's only going to get worse for me....

Sounds familiar to how my sister was. Only a few years old and already acted like she knew it all.

10199 10249

What is with Walmart & all these stickers that have been appearing on everything!?

It is a Thursday but I do not feel like going to TRU today...

Walking past the new Star Wars sets, knowing that there are no longer any little ones at home eagerly waiting for their arrival.

Time goes by quick - Enjoy Your Kids!!!!

Walking past the new Star Wars sets, knowing that there are no longer any little ones at home eagerly waiting for their arrival.

Time goes by quick - Enjoy Your Kids!!!!

Thank you for the reminder.

Searching for "Lego Star Wars" on Amazon.com (US) and the first match is a bunch of bootlegged minis.

You know the ones--they've given C3PO a lightsaber. Grrrr.

Amazon packaging has been atrocious lately

It really seems like 75% or more of the sets I buy on Ebay are shipped brown paper now. Guess I have to go back to sending every single seller a message before I buy. Sigh. No wonder I get so much repeat business. Seems like everyone else is just awful

It really seems like 75% or more of the sets I buy on Ebay are shipped brown paper now. Guess I have to go back to sending every single seller a message before I buy. Sigh. No wonder I get so much repeat business. Seems like everyone else is just awful

I sold a Star Wars prop replica in its own original shipper but I wrapped it in heavy brown paper to semi-protect the condition of the original shipper. FedEx refused to accept it when I dropped it off because they said that the brown paper may rip in transit causing the shipping label to come off and then they wouldn't know who the receiver was. It made sense to me. I think all carriers should refuse anything wrapped in brown paper.