Did online chat:
Much welcome, We do appreciate your time and effort for bringing this to our attention and I acknowledged that you are having an issue on you should be getting the discounted prrice . It shows that you are affected with an ongoing site issue wherein other users are also experiencing the same error, thus we made sure that your issue has already been logged and sent to our technical team to inspect and resolve and we will make sure that this will be prioritized for resolution.
I can assure you that we will have this fixed so you can be reimbursed for the price that should charge on the gift card you purchased.