Do they always ship the sets by themselves without a shipping box? I have read a number of horrible stories here and wonder if there are any positive incidents. Bought 2 tower bridges with the current $40 GC promotion and certainly hope I don't learn the lesson the hard way. I mean, they cannot always be that retarded, can they?  

I'd make separate orders if you're having stuff shipped from Walmart.  They always seem to over pack the shipping box.  I ordered 2 stack-ons and they tried to shove them into a box that was way too small.  The stack-on that was on the bottom served as a nice cushion for the one that was on top.  The bottom one got crushed and I don't know how the wrapping got pulled off ...

 

 

Luckily I did a ship to store and it wasn't much of a hassle to get a refund on the broken one.

 

I love that S2S tried to get you to accept it.

All my TBs from walmart.com arrived in shipping boxes and in near perfect condition. Maybe I got lucky but I'm seriously considering ordering another one or two. To award and encourage their good behavior maybe.

Sooooo, i am done with walmarty for shipping sets. 4 tower bridges ruines before being put in the shipping boxes and 5 grand emporiums all shipped individually with the label directly on the set box. Not worth it. I should bill them $250 an hour for wasting my time. Now i am going to return them to a low er end walmart atore tomorrow. Maybe they will put them on the shelf heavily discounted. Then ill buy amd flip them as used or nib but opened. Now i am forced to lego.com or amazon.

Sorry for typos, on my phone.

Same with my Haunted Houses that arrived today.  Just silly.  Wrote them a nastygram too, but of course that'll do no good. Felt like venting.  I do remember a point in my lifetime where Wal-Mart actually cared about its customers.....those days are long gone it seems.

My SINGLE TB came in a lego box and was in MINT condition!! Not a single blemish.... Super surprised... Now, my AA, that was a different story. That one was shipped with the labels slapped on it and looked like a dog chewed it up!! DAMN YOU WALMART!!

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My haunted house arrived in great condition, in a nice box with plenty of brown paper padding it. Ordered a technic crane with the gift card, hoping I have the same luck with that.

Ordered 2 more HH to replace the one that came all jacked up. This time they each came in a separate box that was the perfect size. Set in great condition. I'm think in done with walmart.com on big sets though .

2 cranes arrived today.  No outer shipping box on either.  Looks like UPS tried to tape all the holes and the flap down after the fact.  Hoping the grand prix set comes in a box.

So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box.

 

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So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box. ImageUploadedByBrickpicker1393370464.760612.jpg

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Wow.

What the hell.

So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box.

 

ImageUploadedByBrickpicker1393370464.760612.jpg

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Oh my god.  That is sacrilegious!  How can they think that is acceptable?? 

That is insane. Post a pic of what it should look like and what you got on their Facebook page. You'd be amazed how quickly it'll get resolved. I've had great shipping w Walmart but there is no excuse for your situation.

Got a Crane in yesterday from Walmart.com - shipped in Retail Lego Technic box w/ USPS label stuck to outside - box was beat to heck and back - packing tape wrapped around it about 4 times and a handwritten note on outside saying packing slip was inside the box - I thought my situation was ridiculous until I just saw this thread - Geez! I mean, come on man!

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This would almost be funny if it wasn't such a headache for you guys.

I guess we now know what they do with the damaged box returns .. Pathetic

Man what a shame. It's keeping me from purchasing. I wish they had store pick up for thrsr

how did you get a B-wing 10227 from Wmart.  I thought they were long gone.  Take a guess who's at the top of the Retailers with the worst customer service:  http://finance.yahoo.com/news/ten-retailers-worst-customer-115816630.html

Well I got a pair of GE today, perfect shape in the lego brown box. I wonder if it's a certain warehouse that has the poor shipping practices. I'm in NC and my wm orders all seem to come from NY.

Well I got a pair of GE today, perfect shape in the lego brown box. I wonder if it's a certain warehouse that has the poor shipping practices. I'm in NC and my wm orders all seem to come from NY.

 

I think so because I have never had any issue at all.

So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box.

I received my 1st GE from walmart.com last Friday and I finally get to experience the rage of 'shipping label on a bare bone lego box'. Of course it is damaged during shipping. So I called their customer service and the guy apologized and processed a replacement with expedited shipping, and he promised there would be no problem at all with the replacement. Today I received the 2nd GE. Guess what? THEY DID THE EXACT SAME THING AGAIN. A UPS shipping label on the GE box. only this time the box is in even worse condition than the 1st time. UNBELIEVABLE.

 

I did notice both of the GEs are shipped from Bentonville AR. Did walmart guys there get less than minimum wage or what? It's almost like they wanted to sabotage the company.

I was lucky today.

 

I ordered two HHs at the start of the GC availability.  The first one came smashed up.  HH box was broken open.  The second one came like a Russian nesting doll.  It was in a box, that was in another box.  But it was good to go.

 

So, I ordered a 3rd, one of the last ones to make it through with the GC still available (it sold out later that day).  It arrived today.  In a box that was perfect sized to the HH box.  Which both thrilled and worried me.  I was thrilled that there was finally box the right size.  But then I was worried about the potential damage.

 

Fortunately, I was lucky.  The HH box is in pretty good shape.  9/10.  It's not perfect.  There's slight creasing at the top, and a small ding on the side, but it looks like shelf wear, not that someone used their feet to smash it into the box.

 

I'll be taking the first one (the one that was broken) back to the store tomorrow.