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Ever had to return something you bought online at TRU?

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I did the exact same thing today.  I bought something from the ebay TRU and they just allowed me to swap since I had the receipt...

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As long as you have the receipt/packing slip it's easy...at worse if that physical store doesn't carry HH (common not to have available), just get a full refund.  I've been lucky so far to not have damage issues with TRU CAN but when I do want to return something I just say I bought too much.  No biggie.   

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One thing to consider when making returns to TRU is that if you buy multiple items to get a discount say BOGO 50%, the items on the receipt are not priced at 25% off of each, so if you return one, you end up paying the full price.

 

In store however you can buy two of the same item, and return one at the CS desk to get the discount.

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