Jump to content

Lost/Stolen item from LEGO @ Home shipment :(


scythanith
 Share

Recommended Posts

I just have to vent a little... I saw the Star Wars Hans Solo metal Keychain on the site and new I had to make an order to get that beauty. So I order $105 bucks worth of stuff just to get the keychain. See the box on my front step and bring it inside. Go to open it and notice the tap on one end at the bottom is lifted off the box... get a dreadful feeling in my guts. Sure enough, everything but the keychain is in the box. Shipping slip says it was in there. Made a claim with FedEx but what do you put on it for value?! Called LEGO and they of course don't have any left, best she could offer was 2000 VIP points. I really only wanted the keychain.

 

Just sad :(

  • Confused 1
  • Sad 5
Link to comment
Share on other sites

2 minutes ago, scythanith said:

Ok so an update. LEGO found another keychain (says imported for LEGO Mexico on the box) and shipped it to me! It's freakin' heavy and completely awesome... couldn't be happier with their customer service!

Good on ya LEGO.

By far, LEGO Customer Service has always been the BEST CS I've ever experienced.

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.


×
×
  • Create New...