October 1, 201411 yr Anyone else's Shop at Home orders showing up as "Customer Service" right now? I forget if that's where orders go before they move to In Process or if that's where orders go to get the banhammer. Edit: never mind. Now in Process. Edited October 1, 201411 yr by BrickLegacy
October 1, 201411 yr My first order was in customer service for about 5 minutes and then went to in process, but my second order seems to be staying there. This was the first of each of these things that I am ordering and were not large orders, but I am going to wait for in process to order anything else
October 1, 201411 yr 6 orders of exclusives in process with some confirmation emails already. Dang. You are going down in a blaze of glory.
October 1, 201411 yr Dang. You are going down in a blaze of glory. i did say im not going to go down for a $19.99 set
October 1, 201411 yr My wave 1 is placed and I topped B-A. All are in process. Think I will give it a rest bit until tomorrow for more.
October 1, 201411 yr Placed an order for the Triple E. Went to customer service :/ And now in process. :) Edited October 1, 201411 yr by Brickerbrack
October 1, 201411 yr My Boscov orders say picked but show a weird ups tracking number that is obviously not a real tracking number. Does anyone else have this?
October 1, 201411 yr If anyone gets a ship notice on their midnight LEGO Shop at Home order please post and give us an update. Curious to see how big a backlog they received overnight and how long for them to recover. thanks!
October 1, 201411 yr My midnight order has already shipped, got an email and everything Edited October 1, 201411 yr by bricketycricket
October 1, 201411 yr If anyone gets a ship notice on their midnight LEGO Shop at Home order please post and give us an update. The order status website shows one of my orders from last night has shipped and gives a tracking number. I have not yet received an email ship notice.
October 1, 201411 yr If anyone gets a ship notice on their midnight LEGO Shop at Home order please post and give us an update. Curious to see how big a backlog they received overnight and how long for them to recover. thanks! My orders during special events (May 4th, etc) usually take at least 1 day at customer service. The order I placed yesterday took less than 1 hour to become "in process". I highly doubt S @ H saw any backlog at all.
October 1, 201411 yr My 2 santas workshops have shipped, but my 2 EEE have not yet. But my 4 HH from Target this morning have WOOHOO
October 1, 201411 yr Target HH shipped. I will temper my expectations until I have them in hand. Too many disappointments in the past.
October 1, 201411 yr My first order was in customer service for about 5 minutes and then went to in process, but my second order seems to be staying there. This was the first of each of these things that I am ordering and were not large orders, but I am going to wait for in process to order anything else How long did your second order stay in customer service? I am having the same thing happen today: ordered Santa's workshop at midnight which is already listed as shipped, I ordered the Sandcrawler this morning after cashing my paycheck and that one has been stuck in customer service for about 2 hours now....
October 1, 201411 yr I was wondering about the customer service drag, too. Ordered a 3E this morning and it's been in customer service all day. Are they a bit overwhelmed with 2X points?
October 1, 201411 yr orders - especially exclusives- can get stuck in CS for few days. nothing to worry about
October 1, 201411 yr Does anyone still have a HH in customer service that is canceled, but you haven't received an email for yet?
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