I've had two batches of orders cancelled by Target over the last week. The first was when I placed somewhere around 18 orders for the same items in 10 minutes. The second was yesterday and was 8 orders spread out over a few hours for different items.

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Sphero droids on door busters and some baby stuff to flip. Eiffel towers.
 
I talked to chat and apparently I have to call and talk to a specialist. Something isn't right [emoji19]

Just open a new account. I haven't had to do that with Target since 2015, but it worked perfectly back then.

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22 hours ago, CosmicSpeed said:

Did you call CS or do online chat? When I spoke with them online, they said they didn't have any more of the DA set and couldnt substitute, but could sent me 300VIP points. I'd say you got the better end of the deal on that one. When I tried over the phone, the wait time was very very long.

I did the online chat. I guess it’s the luck of the draw when it comes to What you get. 

Just have to add to the ridiculousness. I often order a max of 2 or 3 of the same thing. I also have 4 boys will often buy a set for me and one for them.
Repeating others thoughts, it's comical to compete with Amazon, do mass cancellations, and send everyone to buy from their competition. Not only have we lost the limited-time deals, but the buyer's trust is what they should worry losing most. I have no faith now that anything ordered will come through.

Wal-mart sent me 10 train rides yesterday, then cancelled two Chicago Arch sets.

I tried to pin them down.  Seems to have worked.  Shipped.

Just have to add to the ridiculousness. I often order a max of 2 or 3 of the same thing. I also have 4 boys will often buy a set for me and one for them.
Repeating others thoughts, it's comical to compete with Amazon, do mass cancellations, and send everyone to buy from their competition. Not only have we lost the limited-time deals, but the buyer's trust is what they should worry losing most. I have no faith now that anything ordered will come through.

I don’t think they’re concerned about that. This looks like a highly calculated decision on WM’s part to limit orders based on past buying history to ensure they won’t run out of stock this BF holiday season. It’s a numbers game, not one of shear dollars, but of consumers. They want more people buying from them, even if it means in smaller quantities and axing massive orders. I hope it is only seasonal.


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3 minutes ago, Mark Twain said:

 

I don’t think they’re concerned about that. This looks like a highly calculated decision on WM’s part to limit orders based on past buying history to ensure they won’t run out of stock this BF holiday season. It’s a numbers game, not one of shear dollars, but of consumers. They want more people buying from them, even if it means in smaller quantities and axing massive orders. I hope it is only seasonal.


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That would make sense, and I'd feel much better if this were only a seasonal thing. The trust is still damaged though. It wouldn't be so bad if the cancellations were immediate, but mine were at least 2 days later. You close up your 20 tabs of shopping carts and price comparisons like the deal is done, 2 days later you're cancelled and the price is back to MSRP or out of stock.

I had a Walmart order from several days ago ship last night, 7 LEGO items.

I had placed an order for DO last night at Walmart. Chatted with CS this morning and he told me my order was on Financial Hold as finance team wants to assure my financial safety?[emoji35]. It’s up to them once they verify if the item would ship.

Hope was short lived, Walmart cancellations are rolling in now.

So your order that shipped was cancelled? Or is this from new orders?

12 minutes ago, LegoBro said:

So your order that shipped was cancelled? Or is this from new orders?

No, my oldest order that was stuck all week finally shipped.  All orders after that were cancelled.

I used to have a tax exempt account with Target online a few years back and they suddenly became anti-reseller after some fiasco with some exclusive item everyone was buying up.  They stopped taking resale tax exempt certificates and banned our online accounts for a long time if we tried to use our redcard on a new online account.  They seem to be more relaxed with this policy this past year and i've had no problems with orders.  I'm guessing they realized they took it too far and some of us have spouses that also like to shop Target for personal use and their system checks were cancelling orders on stuff that wasn't intended for resale.  They probably lost a good chunk of business by doing that and Walmart will probably figure it out eventually.  Hopefully it is a holiday specific problem to avoid all the black friday deals being bought out by resellers.  If they wanted us gone, they could simply remove our tax exempt status on Walmart .com and send us all a friendly notice.

LEGO UK is up to its usual tricks again to avoid buying discounted sets:

LEGO UK is up to its usual tricks again to avoid buying discounted sets:

Have you ever heard of Hanlon's Razor? Never attribute to malice that which is adequately explained by stupidity or incompetence.

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Placed an order this morning on my restricted account. 7 units. Just shipped. Could the restrictions have been lifted? Not sure I want to place another order.

 

 

15 minutes ago, LegoBro said:

Placed an order this morning on my restricted account. 7 units. Just shipped. Could the restrictions have been lifted? Not sure I want to place another order.  It's still processing...

 

 

Hope so, since they had the Nerf Rival Prometheus 50% off today and I placed an order.  By the time I got home to try a Target price match they were OOS.

Don't think it's been lifted.  Got my first 2 cancels yesterday.  Kind of my fault ordered the same set from 2 days earlier by accident.   Didn't even remember the other order.  Oh well 

Don't think it's been lifted.  Got my first 2 cancels yesterday.  Kind of my fault ordered the same set from 2 days earlier by accident.   Didn't even remember the other order.  Oh well 

One of my orders containing just one set placed through Google express shipped today. The 2 DO placed at $119 thru Walmart .com both got cancelled yesterday.[emoji22]

One of my orders containing just one set placed through Google express shipped today. The 2 DO placed at $119 thru Walmart .com both got cancelled yesterday.[emoji22]

I've been getting every order through on GE and Jet, and haven't been subtle. Just got shipping confirmation from a direct WM test order on Thursday and placed several larger orders to test it.

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So one of my OFS orders which was placed while they were in stock got changed to “ waiting for new stock” and an email from LEGO Shop at Home with text generally sent when your item is back ordered .[emoji22]

 

I've been getting every order through on GE and Jet, and haven't been subtle. Just got shipping confirmation from a direct WM test order on Thursday and placed several larger orders to test it.

 

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I don’t mind buying through GE but everything does not show up on GE from Walmart. OFS never showed up on GE from Walmart. Also it appears Walmart limits how much you can order. I was trying to order a small set and it would not let me add more than 1 but on Walmart could add over 10 of the same set.

So one of my OFS orders which was placed while they were in stock got changed to “ waiting for new stock” and an email from LEGO Shop at Home with text generally sent when your item is back ordered .[emoji22]
 

Me too. Not happy

21 hours ago, LegoBro said:

Placed an order this morning on my restricted account. 7 units. Just shipped. Could the restrictions have been lifted? Not sure I want to place another order.

 

 

Me too. I had 2 small orders canceled on Thanksgiving and then placed a much larger order of the same set Friday morning with 'pickup in store'....it's been shipped!

One of my small orders placed at Walmart yesterday night has shipped .