On 3/7/2014 at 9:25 AM, graffiti600rr said:

6157 Big Zoo Duplo is now SOld Out

expected ship date of 3/16.

Sent from my SCH-I545 using Brickpicker mobile app

My order of 1 PC and 1 PS from 3/31 just shipped.

My PC from April 5th order just shipped as well.  Nice! 

1 PC from a month ago shipped

1 PS from a few days ago shipped

1 PS from a month ago still back ordered o.O

1 PS from a few days ago shipped

Does this mean Canada's warehouse is much smaller than America's, or are there waaaay more Canadian Investors? Still scratching my head on my 2 cancelled PSs. Sent an email to customer support asking wtf. I'm pretty confident I placed my orders in the same frenzy you guys did, but it seems many of yours' shipped. I floated the terms EOL and Retirement in my email, hopefully I/we get some insight into this set's longevity...

Does this mean Canada's warehouse is much smaller than America's, or are there waaaay more Canadian Investors? Still scratching my head on my 2 cancelled PSs. Sent an email to customer support asking wtf. I'm pretty confident I placed my orders in the same frenzy you guys did, but it seems many of yours' shipped. I floated the terms EOL and Retirement in my email, hopefully I/we get some insight into this set's longevity...

​Hmm. To be honest I think it's random. Also, I don't think there is warehouses in Canada. The availability for Canada and US is always the same. My shipments come from US via Fedex.. Louisiana, Illinois, Ohio or something I forget.

Does this mean Canada's warehouse is much smaller than America's, or are there waaaay more Canadian Investors? Still scratching my head on my 2 cancelled PSs. Sent an email to customer support asking wtf. I'm pretty confident I placed my orders in the same frenzy you guys did, but it seems many of yours' shipped. I floated the terms EOL and Retirement in my email, hopefully I/we get some insight into this set's longevity...

​Until someone proves otherwise, shop at home's cancellations of orders is random (see - Vampyre Hearse, Big Zoo).  Canada does not have a warehouse, shipments are primarily from Mississippi (north first, then west)

My PC from 3/27 also shipped yesterday.

Still scratching my head on my 2 cancelled PSs. Sent an email to customer support asking wtf. I'm pretty confident I placed my orders in the same frenzy you guys did, but it seems many of yours' shipped. I floated the terms EOL and Retirement in my email, hopefully I/we get some insight into this set's longevity...

​Are you sure you haven't been banned?  Have you placed any other orders?

Floating terms like EOL and retirement in an email to shop at home customer service about 2 orders of the same set that you placed that were then cancelled is begging for some reseller hammer lovin' - tread lightly so you don't get banned if it hasn't happened already.

 

Edited April 25, 201510 yr by cladner

I can't imagine I'm at much risk, my email also included terms like modular collection. My account is only a couple months old, I've got 2 ToO, 1 SH, 1 Ecto, and a combined PaB/B&P in my purchase history. And to clarify, 2 orders of 1 PS each, and second order only placed after (and because of) first cancellation. My buying history screams 'AFOL coming out of dark ages' so far to me...can't imagine they'd ban me for trying to purchase my first Pet Shop..?

I can't imagine I'm at much risk, my email also included terms like modular collection. My account is only a couple months old, I've got 2 ToO, 1 SH, 1 Ecto, and a combined PaB/B&P in my purchase history. And to clarify, 2 orders of 1 PS each, and second order only placed after (and because of) first cancellation. My buying history screams 'AFOL coming out of dark ages' so far to me...can't imagine they'd ban me for trying to purchase my first Pet Shop..?

​I agree.  I'd be shocked if you'd get banned over that history everything under limits etc.  maybe try and place another order with a different card. 

​I agree.  I'd be shocked if you'd get banned over that history everything under limits etc.  maybe try and place another order with a different card. 

 

TLG sort of fumbled with my PAB order and I contacted them. Incredibly helpful, solved my issue promptly, so I reckon it's safer to wait for their reply; best case, they might un-cancel my order cause I'm bitching. Worst case, they tell me to place another order and wait the (most recently) projected 30 days. Worst/best case scenario, they tell me it's permanently OOS and everyone here prospers....

I'm curious if the fact the IP I've placed the order from is currently in Spain, when the details are for Canada's SaH and CDN address. Not sure if such a thing would get flagged in their system. It's also weird that there's no notification emails saying the orders were cancelled, just shows as such when viewing order history. Will report back when I hear from them.

Edited April 25, 201510 yr by Zelgazra
bonus info

thank you for share

 

Still no reply explaining the situation from customer service, however, the first of my 2 cancelled orders has had an update from cancelled to 'waiting for stock'...

Yay I guess?

My order from last week of 2 PS just shipped.  Nice.  Who really knows if PS will last another 1-3 or 12-24 months, with local stock drying up better to be safe and have a few in the closet.  Nice buildings to add to any city/modular display. 

Just received a S@H Pet Shop order from 3/22.  Date codes are 15R5

 

Edited April 28, 201510 yr by exciter1

My order updated to partially shipped, free Kai drifter and 199 VIP points incoming. Seems promising. SaH is back to 30 days again though.

My PS BO from LEGO Shop at Home Double VIP arrived today 15R5 and still in the same size box as all of my other ones. 

My order of 5x PS from Apr 9 shipped today. 2x PS from Apr 23 still on BO

My order of two PS at LEGO Shop at Home from 4/27 shows shipped on 4/28. I'm surprised, I figured with the 5/8 expected ship date I was rolling the dice, and tempting the ban hammer. That makes 9 from LEGO Shop at Home in two months. 

PS from Target : 15R5

1PS from the UK from the tail end of the last VIP was shipped

Exo Suit + Series 3 Mixels shipped.

Tower Bridge shipped.

Palace Cinema shipped! Yay.

My PS order from 4/24 from LEGO Shop at Home is still backordered. Worth calling customer service or just keep fingers crossed?

My PS order from 4/24 from LEGO Shop at Home is still backordered. Worth calling customer service or just keep fingers crossed?

It's bound to go into shipped eventually. Mine from 4/23 is still BO too....after being initially cancelled. Read up for my previous posts on that issue... Still heard nothing from customer service, maybe un-cancelling and putting it on BO was their response. Based on how others seem to trickling into shipped status, I'm not too worried about it. I'd wait patiently for now dude

Mine says waiting for new stock. Is this the same as backordered?