December 9, 20169 yr I accidentally entered the wrong security code for my CC when I checked out on TRU.com this morning & now I am stuck in customer service hell. They need to open a ticket & have a rep call me back later so I can update three numbers on my order. I don't imagine everything I ordered will still be in stock by the time I get this resolved, so then my order will get canceled & I'll have to figure out whether my rewards & gift cards get theirs balances back.
December 9, 20169 yr Now when know what keeps those LEGO employees fueled up. This was in my large box Better than a condom wrapper.
December 9, 20169 yr Not sure what this unexpected delay is...but it doesn't seem good. We have received your order # XXXXXXX However, there has been an unexpected delay in the shipment of the following item(s): Item: 19393230 Description: LEGO Star Wars Battle Droid Trooper Carrier 75086
December 9, 20169 yr 7 minutes ago, uaford said: Not sure what this unexpected delay is...but it doesn't seem good. We have received your order # XXXXXXX However, there has been an unexpected delay in the shipment of the following item(s): Item: 19393230 Description: LEGO Star Wars Battle Droid Trooper Carrier 75086 Got the same message for the Sandcrawler. Probably just backordered. I ordered to other sets before and haven't got any delayed notices.
December 10, 20169 yr First TRU order shipped any sandcrawlers? I wanna know if any of those sandcrawlers shipped.
December 10, 20169 yr Author Just had crawlers & trevi canceled.Ordered at 6:59 am today.Giving Toys"R"Us the finger!!Rrrrrrrr.
December 10, 20169 yr Just had crawlers & trevi canceled.Ordered at 6:59 am today.Giving Toys"R"Us the finger!!Rrrrrrrr.Many will be there with you shortly, including me.
December 10, 20169 yr 1 minute ago, dcdfan said: Trevi's canceled. I hate TRU. Same, they also cancelled the Dr. Who I had ordered with them. One Scooby Mansion delayed.
December 10, 20169 yr Crane shows in one of local stores as "likely in stock", how "likely" is it with TRU?
December 10, 20169 yr Trevi's canceled. I hate TRU.Too bad. :-(I was a little slow on the pickup this morn so stock was already down, but did 10 Trevis for pickup. Have received all my ready notices. Got 3 today and can easily reach others this week.
December 10, 20169 yr Tired to buy two Droid Troop transports today. They charged my GC and PP but the order didn't exist. By the time I got back from school I realized the problem and called CS, best they could do is give me a $20 online only coupon code and promised a refund in a few days. By that time the DTCs where OOS online and in store. Pretty pissed I didn't get to nab some of those DTCs Ended up getting 4 71312 for $3.99 each. Meh. Still pissed.
December 10, 20169 yr Too bad. :-(I was a little slow on the pickup this morn so stock was already down, but did 10 Trevis for pickup. Have received all my ready notices. Got 3 today and can easily reach others this week. If the MOFOs woulda let me know hours ago, I'd have drove to the store and picked up a couple but I should know by now not to trust TRU. I hate TRU. [emoji35]
December 10, 20169 yr If the MOFOs woulda let me know hours ago, I'd have drove to the store and picked up a couple but I should know by now not to trust TRU. I hate TRU. [emoji35]If it makes you feel any better they shipped me 2 city squares from a store with shelf wear and spider bites from previous sale. One had a child size fist hole punched in the front. Who packs sold merchandise for shipping that has obvious holes in a box?TRU will.
December 10, 20169 yr If it makes you feel any better they shipped me 2 city squares from a store with shelf wear and spider bites from previous sale. One had a child size fist hole punched in the front. Who packs sold merchandise for shipping that has obvious holes in a box?TRU will. Nothing surprises me about TRU. My hatred for them is many, many years in the making. Thanks but your unfortunate experience with them does not make me "feel better." It makes me more pissed.
December 10, 20169 yr 8 hours ago, jonnyhanukkah said: any sandcrawlers? I wanna know if any of those sandcrawlers shipped. Mine just did -- 2 in one box.
December 10, 20169 yr 2x SC shipped 1x crawler shipped 5 x Trevi all Big Ben and champion sets cancelled
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