Thought I would try the board with a problem I am having with the new Bioshock game.  I finally got around to getting this game and installed it.  The game require steam so I had to go through the process of installing that too.  Long story short, I go to run the game, the intro boots up with the 2k logo and just freezes.  It runs for about 3 seconds before the game just stops.  I get no errors just a frozen screen.  My specs for my pc (which I upgraded to play this game) are:

 

amd hd 7800

i5-3750

16gb ram

win7 64 bit

 

Does anyone have any ideas on how to go about trouble shooting this?  I am going to update my latest graphics card driver but that most likely will not work.  Any help would be appreciated.  I know we have some gamers here

2k got back to me and I tried most of their suggestions. Basically the told me to turn off all other programs and lower sound acceleration.  The rest was standard troubleshooting (upgrade drivers, etc).

 

I also uninstalled and reinstalled steam and the game to the same drive © and that didn't work.  Still cannot get passed the initial 2k intro.  Worst part about this, is I upgraded my pc to play this.  Super mad right now

 

 

Another shot in the dark, but try these:

 

http://jackguide.com/bioshock-infinite-stopped-workingcrashesfreezes/

 

If it's any solace to you, there are a TON of people that are apparently having these issues. It's worth the effort I think, the game is fantastic.

I took a look at 4) Go to

I uninstalled steam and now I cannot even install that. I get "Steam.exe (main exception) to run steam you must first connect to the internet. I disabled my antivirus and commodo firewall.  I can surf the web completely fine.  Not sure what the problem is.  Man I hate computer.

I uninstalled steam and now I cannot even install that. I get "Steam.exe (main exception) to run steam you must first connect to the internet. I disabled my antivirus and commodo firewall.  I can surf the web completely fine.  Not sure what the problem is.  Man I hate computer.

 

Dude thats crazy. There must be some bit of it still isntalled or sorrupted somewhere. If you search for steam files on your computer do you see anything?

I did a complete uninstall of steam using revo uninstaller and restarted. Steam still will not update.  I am almost out of patience with this entire process.

I read something about editing the Xengine.ini.  I did a search for the file and I couldn't find it.  Could this be the cause of my problem.  Not sure what that file even does.

I moved "my documents" folder and I think that maybe causing problems.  Anyone know how to move the folder back to its default location?  I have a strong feeling that files are not being put in their correct location.