So I had an interesting situation arise and figured I'd share in case it ever happened to you. I was shipping an item to Argentina using USPS Global Shipping Express which requires a signature for delivery. Dude bought it and then wasn't home the next week. They, the postman, left a note saying the package was sent back to sender (me) after trying to reach him for a week. So of course this guy is pissed wondering where his package is when he gets back and wants me to send it back....and pay shipping again...40(ish) bucks. Even though they left a note saying it was returned to sender, they actually held it at the post office for the dude for a month. So while he was bitching at me, it was sitting at his Post Office. Finally, I got the package back...
Since i tracked everything, it obviously wasn't my fault and Ebay told him he was responsible for the shipping for the shipping it to him again or I could give him a refund for the item...minus the shipping I had already spent.
Just something to put in your file...
...Now I just need to figure out how to send him another invoice for the second shipping amount. (Any ideas? ...trying to do it all legit like through ebay and stuff.)
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So I had an interesting situation arise and figured I'd share in case it ever happened to you. I was shipping an item to Argentina using USPS Global Shipping Express which requires a signature for delivery. Dude bought it and then wasn't home the next week. They, the postman, left a note saying the package was sent back to sender (me) after trying to reach him for a week. So of course this guy is pissed wondering where his package is when he gets back and wants me to send it back....and pay shipping again...40(ish) bucks. Even though they left a note saying it was returned to sender, they actually held it at the post office for the dude for a month. So while he was bitching at me, it was sitting at his Post Office. Finally, I got the package back...
Since i tracked everything, it obviously wasn't my fault and Ebay told him he was responsible for the shipping for the shipping it to him again or I could give him a refund for the item...minus the shipping I had already spent.
Just something to put in your file...
...Now I just need to figure out how to send him another invoice for the second shipping amount. (Any ideas? ...trying to do it all legit like through ebay and stuff.)