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Are fruitcakes running rampant on eBay lately? Selling, buying, listing, feedback, etc...

I listed a sealed 30th Gold C3P0 and some person kept emailing and asking how he can find one in a sealed boxed set. Needless to say, he never placed a Buy It Now offer after I asked if he was interested. Then I finally received a decent offer that I accepted. The UK buyer never paid after asking me twice if shipping will require a signature.

I won an open UCS Vader Tie Defender and the seller doesn't want to claim my payment via PayPal. Although feedback was low, his email is legit. I just sent him one.

My son wanted a Batman 1 Batmobile so I won one, Auction stated complete except for the road block. 16 minor elements ended up missing from both vehicles and seller shipped the set in the original lego box (wasn't listed in the auction) w/ supermarket brown paper around it. Never the less, the box was a pleasant surprise.

Feel free to also post any eBay feedback horror stories.

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  • jaisonline
    jaisonline

    one of my best ebay message exchanges ever. we can't even make this stuff up.  total fruitcake. happened 3 months ago.   i was the buyer for a diagon alley set. - Sent by me at 7:47pm. "Hi

  • tasiatunes
    tasiatunes

    UPDATE EBAY RETURNED ALL MY FUNDS AND SIDED WITH ME THE SELLER.

  • msdontplay01
    msdontplay01

    Update to this crazy story.  Of course the buyer never returned the item and never sent any documentation verifying they received their package with rat feces inside.  I called eBay

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26 minutes ago, exracer327 said:

I've heard of people sending counter-offers for $.01 less so they still have to pay immediately.

I do this and the buyer pays as soon as they accept it. Now I can't prove that it's because of the counteroffer of $0.01 lower. Some members here have debunked this but I don't know how it can be proved unless we set up a test auction.

6 minutes ago, oneknightr said:

I do this and the buyer pays as soon as they accept it. Now I can't prove that it's because of the counteroffer of $0.01 lower. Some members here have debunked this but I don't know how it can be proved unless we set up a test auction.

I guess you're right.  The question is, does it actually force them to pay as soon as they accept.  I thought that was how it worked when I accepted counter-offers.  But maybe that is a setting within ebay?  idk now. It's been quite a while since I haggled over an ebay sale.

17 minutes ago, locidm said:

How do the hackers actually benefit though, they'll still need to provide a shipping address, which would lead to an easy arrest IF police ever look?

Emphasize added.  

How do the hackers actually benefit though, they'll still need to provide a shipping address, which would lead to an easy arrest if police ever look?
Have it shipped to a empty house for sale nearby.
30 minutes ago, locidm said:

How do the hackers actually benefit though, they'll still need to provide a shipping address, which would lead to an easy arrest if police ever look?

well if you ever get a hold of the hackers actual address...send them the "Ebay Executives treatment" 

12 minutes ago, locidm said:

How do the hackers actually benefit though, they'll still need to provide a shipping address, which would lead to an easy arrest if police ever look?

 

Drop-shipping.  The thief will use a hacked account as the middle-man between income and fulfillment.  Buyer buys from Hacker.  Hacker drop-ships from a Brickpicker using hacked account, who ships to Buyer.  Buyer gets product. Hacker keeps Buyer's $$$.

If the hack isn't noticed, the hacked account loses.  If the Hacked account notices the fraud and files a charge back, the Brickpicker loses.  Depending on the nature of the hack, sometimes the platform will cover the fraud.

To the Brickpicker, it's almost impossible to tell the difference between gift orders, normal drop-shippers, and drop-ship fraud.

 

2 minutes ago, $20 on joe vs dan said:

well if you ever get a hold of the hackers actual address...send them the "Ebay Executives treatment" 

Hey now, those are saved for critics.  Technically eBay still got paid when scammers buy something on their website

1 minute ago, SpaceFan9 said:

Drop-shipping.  The thief will use a hacked account as the middle-man between income and fulfillment.  Buyer buys from Hacker.  Hacker drop-ships from a Brickpicker using hacked account, who ships to Buyer.  Buyer gets product. Hacker keeps Buyer's $$$.

If the hack isn't noticed, the hacked account loses.  If the Hacked account notices the fraud and files a charge back, the Brickpicker loses.  Depending on the nature of the hack, sometimes the platform will cover the fraud.

To the Brickpicker, it's almost impossible to tell the difference between gift orders, normal drop-shippers, and drop-ship fraud.

 

Thanks for the insight. I am slowly learning the risk of being a seller. This sucks especially for low volume sellers like me. It'd be hard to overcome loosing both the funds and the item for a >$500 item if it ever happens. Thankfully I haven't lost anything yet other than some minor paypal fees.

So since fraudulent rate for high priced purchases are so  high, I am contemplating to hold off shipping a high priced item for at least a day in case that "unauthorized purchase" notice gets sent few hours after purchase. Do any of you have such practice as well? 

2 minutes ago, locidm said:

So since fraudulent rate for high priced purchases are so  high, I am contemplating to hold off shipping a high priced item for at least a day in case that "unauthorized purchase" notice gets sent few hours after purchase. Do any of you have such practice as well? 

Not officially, but that's a great idea. 9 times out of 10 I've experienced this I've been able to save my hide by the sheer fact that it was a late night purchase I couldn't get around to until the morning. These people often buy a ton of things at once... So if eBay is going to catch it they'll do it soon. I've even had a couple of close calls where I was able to actually go to the post office or UPS and grab my package.

I like your idea, I think I'm going to do something like that for anything over $300. I also make a point to look very closely at profiles who purchase these things... If they've been consistently buying things and have great feedback I usually don't worry about it. It's the ones who make a large purchase after months or years, despite a good profile, that you can usually be suspicious of. And of course the new accounts.

I just got a notice that I was able to keep the $400+ dollars because I was protected under Seller Protection. Out of my hands now!

I've had 2 and maybe now 3 non paying bidders (on BIN) this month. Never had this much before. I hate that sinking feeling when a BIN is bought and they dont pay right after. 

5 minutes ago, scurt1s said:

I've had 2 and maybe now 3 non paying bidders (on BIN) this month. Never had this much before. I hate that sinking feeling when a BIN is bought and they dont pay right after. 

You most definitely would benefit from setting up your BIN auctions with Immediate Payment Required. 

45 minutes ago, oneknightr said:

You most definitely would benefit from setting up your BIN auctions with Immediate Payment Required. 

Yep, I've had the same problem on a few BIN sales of late. There's a small empty  box under payment options that says "Require immediate payment with BIN". Not sure if there's a way to check this off in bulk listings, but you'd think it would be the default option...I mean, why would any seller want to give people the option to not pay right away? 

5 minutes ago, Lego Lass said:

Yep, I've had the same problem on a few BIN sales of late. There's a small empty  box under payment options that says "Require immediate payment with BIN". Not sure if there's a way to check this off in bulk listings, but you'd think it would be the default option...I mean, why would any seller want to give people the option to not pay right away? 

while we're at it: also never forget to put in a minimum when you check offers considered...otherwise you most definitely WILL get insulted

Edited by $20 on joe vs dan

2 hours ago, locidm said:

So since fraudulent rate for high priced purchases are so  high, I am contemplating to hold off shipping a high priced item for at least a day in case that "unauthorized purchase" notice gets sent few hours after purchase. Do any of you have such practice as well? 

i do this on amazon now mostly due to buyers remorse.. and my hesitation to shipping outside the US right now. 

4 hours ago, locidm said:

So since fraudulent rate for high priced purchases are so  high, I am contemplating to hold off shipping a high priced item for at least a day in case that "unauthorized purchase" notice gets sent few hours after purchase. Do any of you have such practice as well? 

Yes.....Ebay tends to catch the unauthorized purchases and un-registered buyers within a few hours after auction end.  I wait at least 6 hrs.

I put 4 days handling time on all of my Ebay sales. Mainly so I only have to drop off packages once or twice a week, but it also helps with the "unauthorized" purchases.

16 hours ago, joch29 said:

i do this on amazon now mostly due to buyers remorse.. and my hesitation to shipping outside the US right now. 

just use GSP for international, you're completely covered once it reaches the warehouse.

45 minutes ago, zaphoid said:

just use GSP for international, you're completely covered once it reaches the warehouse.

i think you mean Ebay global shipping program? Sales are on amazon. My comment was more of similar strategy being used on ebay and amazon. Options for me are either DHL international or USPS Priority Express. Had issues with both.

Edited by joch29

as a seller can we refuse to sell to a buyer who has suspect purchase history?

obviously offers can be refused, but what if BIN or winning auction?

asking for myself

1 hour ago, joch29 said:

i think you mean Ebay global shipping program? Sales are on amazon. My comment was more of similar strategy being used on ebay and amazon. Options for me are either DHL international or USPS Priority Express. Had issues with both.

missed that, sorry.

1 hour ago, $20 on joe vs dan said:

as a seller can we refuse to sell to a buyer who has suspect purchase history?

obviously offers can be refused, but what if BIN or winning auction?

asking for myself

Yes, you have to set them in your options, but they are most likely not going to happen.  Negative feedback is one and I think multiple non-paying cases is the other.

There are some ways to wiggle out of it afterwards, you just have to make sure you do it in a way that ebay will refund you the fees. I do this when dropshippers buy my stuff when I say in my listings I won't sell to them. 

as a seller can we refuse to sell to a buyer who has suspect purchase history?
obviously offers can be refused, but what if BIN or winning auction?
asking for myself

I believe the Covid 19 policies eBay put into place allow you to cancel a sale for any reason and remove negative feedback.

https://export.ebay.com/en/seller-updates/covid19/covid19/

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