I listed a sealed 30th Gold C3P0 and some person kept emailing and asking how he can find one in a sealed boxed set. Needless to say, he never placed a Buy It Now offer after I asked if he was interested. Then I finally received a decent offer that I accepted. The UK buyer never paid after asking me twice if shipping will require a signature.

I won an open UCS Vader Tie Defender and the seller doesn't want to claim my payment via PayPal. Although feedback was low, his email is legit. I just sent him one.

My son wanted a Batman 1 Batmobile so I won one, Auction stated complete except for the road block. 16 minor elements ended up missing from both vehicles and seller shipped the set in the original lego box (wasn't listed in the auction) w/ supermarket brown paper around it. Never the less, the box was a pleasant surprise.

Feel free to also post any eBay feedback horror stories.

1 minute ago, Jimking23 said:

Lego Lover Wanted - Decades Old Collection Now Available - $200000 (Hartford)

 

 

 

 

 

(google map)

THIS TRANSACTION WILL BE HANDLED BY AN ESCROW SERVICE
DO NOT CONTACT US ATTEMPTING TO PLAY GAMES

Cost is 200K
That’s two hundred thousand dollars.

This collection has a retail market value of 500K
That’s five hundred thousand dollars.

Looking for serious Adult LEGO collectors.

ONCE AGAIN: We are looking for collectors NOT re-sellers / retailers or people looking to MAKE money.

Well over 1000 New Lego Sets Sealed....BRAND NEW UNOPENED

We are well aware of current Lego selling prices.
Sealed Lego from the past is near impossible to find and will only increase in value.

We are looking to sell entire collection together as a whole lot to a collector.

Collection includes over 20 full plastic bins with loose legos and over 500 instruction books.
Collection includes over 300 opened sets complete w/ box and instructions.
Collection includes over 50 pounds of misc loose Legos.

THIS TRANSACTION WILL BE HANDLED BY AN ESCROW SERVICE 
DO NOT CONTACT US ATTEMPTING TO PLAY GAMES

• do NOT contact me with unsolicited services or offers

Wow

Well shoot, there goes my stimulus check.

If it was me, I wouldn’t have led with Angry Birds.

On 1/7/2020 at 4:29 PM, KShine said:

There's nothing like being reminded that we are pretty much inconsequential to the powers that be.

Watch your back (because you can't count on ebay/paypal to always protect you - even when they assure you that all is well), and always be careful to follow the policy guidelines (or just accept that sometimes you will get burned).

If you are a buyer, and a seller on ebay - you can at least expect that things will usually balance out over time.

Continuing (and finishing) my lengthy Toycentric story from page 223, I just got off the phone with PayPal's dispute department.

As I've preached time and time again on here, don't let these jackholes get away with this crap. I refused to give Paypal a dime all this time, waiting in vain for a response from corporate, only to get a collections notice in the mail last week. I called those nice people and they filed it as a refusal to pay (the guy really was nice, just fulfilling a function) and suggested I wait a few days before contacting PayPal again to try and work something out.

So I called and after fighting with the horrible phone tree a few minutes, got a real person, working from home. I said "Bear with me, I'm going to throw a lot of information at you" - and proceeded for about 15 minutes to give every little detail of my story. He was familiar with and despised drop shippers in general, and when it was all done said "We're just going to file an appeal on this" and went silent for a couple minutes and then said "OK, hopefully you don't run into anybody like that again." I asked how the appeal process worked, what the time frame for a decision was, etc... and he said "I took care of it... you should see the funds in your account in about 30 minutes".

Damn. Customer service endures, hiding in very small pockets here and there, fighting like a guerilla strike team... ok I'm tired sorry.

So once again I strongly urge you all to stand up for what you know is right. Sure some of you more business minded people may decide you don't have time for what I've done, but for the small-timers who think they have to take it lying down... nope. Just keep on fighting the good fight. eBay beat me once but I'm about 4-1 with them and now 1-0 with PayPal.

And may Toycentric forever burn in reseller hell, buried in 6 trillion tons of Joker Steamrollers...

This dirtbag, selling "Lego creator 10232 palace cinema (Box & empty bags) Retired Box"

https://www.ebay.com/itm/Lego-creator-10232-palace-cinema-Box-empty-bags-Retired-Box/114129260149?hash=item1a92a24e75:g:L24AAOSwScxeVLZT

Yes, he's at least being honest that it's a box and empty bags.  But for $110?  We all know this is shady.

What does he have to loose.

Negative feedback received "Waiting for refund still" - There have been prior communications, no requests, no issues whatsoever (so it must be a buyer mistake, feedback left for wrong transaction, etc.)

I then notice that ebay phones are down (corona), so I submit a feedback removal request online. I quickly receive a response:

We’ve looked carefully at this feedback and see that it doesn’t qualify for removal.

Feedback is a way to let our members share their experiences with other members. Feedback that breaches the feedback policy may be removed by eBay. We won't remove feedback on the grounds that a seller believes a comment is untrue or undeserved.

I figure I would get the buyers contact info from ebay (so I can work it out with them), and I get:

This feature has been deprecated

%#@! me

1 hour ago, KShine said:

Negative feedback received "Waiting for refund still" - There have been prior communications, no requests, no issues whatsoever (so it must be a buyer mistake, feedback left for wrong transaction, etc.)

I then notice that ebay phones are down (corona), so I submit a feedback removal request online. I quickly receive a response:

We’ve looked carefully at this feedback and see that it doesn’t qualify for removal.

Feedback is a way to let our members share their experiences with other members. Feedback that breaches the feedback policy may be removed by eBay. We won't remove feedback on the grounds that a seller believes a comment is untrue or undeserved.

I figure I would get the buyers contact info from ebay (so I can work it out with them), and I get:

This feature has been deprecated

%#@! me

Weird - if I go to a past order, and click on the buyers name, I get a "contact" option, where I can send them a message through EBay, either related to an item or in general. Have you tried this?

9 minutes ago, Phil B said:

Weird - if I go to a past order, and click on the buyers name, I get a "contact" option, where I can send them a message through EBay, either related to an item or in general. Have you tried this?

Yes, I have sent a couple messages (hopefully they respond). It isn't a very active account.

There is the option to get contact info (such as phone # etc), that's what I was pursuing (in case they don't check their emails regularly).

7 hours ago, KShine said:

Negative feedback received "Waiting for refund still" - There have been prior communications, no requests, no issues whatsoever (so it must be a buyer mistake, feedback left for wrong transaction, etc.)

I then notice that ebay phones are down (corona), so I submit a feedback removal request online. I quickly receive a response:

We’ve looked carefully at this feedback and see that it doesn’t qualify for removal.

Feedback is a way to let our members share their experiences with other members. Feedback that breaches the feedback policy may be removed by eBay. We won't remove feedback on the grounds that a seller believes a comment is untrue or undeserved.

I figure I would get the buyers contact info from ebay (so I can work it out with them), and I get:

This feature has been deprecated

%#@! me

Automated system is useless.

Call as many times as it takes, eventually someone with sense will remove the feedback 

 

I've done it before. Like everything, huge pain in the ass. Ignore the first people who answer with their canned responses and ask for a supervisor. If they act like an ass hat repeat the next day. It works.

Thankfully heard back from the buyer, who was intending to leave the feedback for another seller (our transaction was fine) - I sent the request to change feedback, and eventually the buyer did correct things.

I've had two claims of fraud on Ebay in the past two days. Meaning that both accounts claimed that they did not authorize the purchase. Both on the same set. Ningago City I have listed for $600 ish. Luckily, both of the accounts contacted me and I cancelled and refunded them as I had not shipped the item. But what's up??

Edited April 16, 20205 yr by Gonkalin

I've had two claims of fraud on Ebay in the past two days. Meaning that both accounts claimed that they did not authorize the purchase. Both on the same set. Ningago City I have listed for $600 ish. Luckily, both of the accounts contacted me and I cancelled and refunded them as I had not shipped the item. But what's up??

I had the same thing happen to me, also a ninjago city set. Did you have to refund manually? I thought the refund is automatic as suggested by other members here. But the funds are still in my account. Thanks.

39 minutes ago, Gonkalin said:

I've had two claims of fraud on Ebay in the past two days. Meaning that both accounts claimed that they did not authorize the purchase. Both on the same set. Ningago City I have listed for $600 ish. Luckily, both of the accounts contacted me and I cancelled and refunded them as I had not shipped the item. But what's up??

could it be a reseller trying to hype up the price of "Sold" sets...all it takes is a few "solds" to re-set the market price...and the guy may be figuring to sell his units while it would take a few days to sort out 

Did u get stuck with paypal fees?

1 hour ago, Gonkalin said:

I've had two claims of fraud on Ebay in the past two days. Meaning that both accounts claimed that they did not authorize the purchase. Both on the same set. Ningago City I have listed for $600 ish. Luckily, both of the accounts contacted me and I cancelled and refunded them as I had not shipped the item. But what's up??

 

1 hour ago, locidm said:

I had the same thing happen to me, also a ninjago city set. Did you have to refund manually? I thought the refund is automatic as suggested by other members here. But the funds are still in my account. Thanks.

Maybe you guys should compare buyer names, could be the same person upping the price as $20 on Joe said.

EDIT: Solved - It worked itself out after a couple hours

I've got an item sold that eBay is telling me is Awaiting Payment, however Paypal shows payment.  I cant see anything in the Paypal transaction that shows its pending or anything.  Do I just mark it as paid in eBay and move on?

Edited April 16, 20205 yr by zaphoid

Shoot, I just sold a used Ninjago City today for $410. The buyer looked okay, still shipping to them though.

Is there a way to ding  (negative feedback) a seller for canceling my order without any warning or apology or reason?

29 minutes ago, $20 on joe vs dan said:

Is there a way to ding  (negative feedback) a seller for canceling my order without any warning or apology or reason?

You should be able to see it in My eBay below in "Cancelled Items" where you can click on it to leave feedback. I did this myself last year.

2 minutes ago, grackleflint said:

You should be able to see it in My eBay below in "Cancelled Items" where you can click on it to leave feedback. I did this myself last year.

Thanks...it's kinda tricky as the option does not show up (came up as a disappearing tab on top of screen)

I will be sure to leave negative feedback since I'm pretty sure it was canceled because the price was low for going market rates.

I, too, am tempted to cancel something that I thought sold for too low...but I eat it and lesson learned...IMO; that kind of accountability is important on ebay and as a reseller "code"

As a rule, if a buyer purchases multiple copies of a set I nearly always get a message asking me to combine shipping costs. Sometimes it is before they pay, sometimes after.. I received an order for multiple sets to a freight forwarding address in Florida. Would you automatically refund the extra shipping cost to the buyer if they don't ask even if they are side skirting eBay and my own seller criteria of not shipping outside of the continental US? 

I should add, they have 1212 positive feedbacks as a buyer in the past 12 months and have left only 2 feedback replies for purchases in the history of their account. 

Edited April 22, 20205 yr by Mark Twain

I wouldn’t unless they ask. Speaking of this, I just had a buyer of one of the Mini Droid Commander sets (who’s offer I accepted) make an offer on the second one I had listed before paying for the first. In this case, I did ask if he wanted to combine shipping, if for no other reason than to make sure I’m dealing with an actual human. 

I have an issue with a sale where a set did not arrive on time using the “Fast and Free” shipping method USPS Priority Mail. For some reason the set went from San Fran to Los Angeles back to San Fran then to San Jose for delivery. I got dinged on my metrics for item not delivered on time no feedback yet from buyer. I thought that as long as I shipped within 1 Buisness day and used the required shipping service eBay takes the responsibility and issues the buyer a $5 voucher. 

Anyway I called eBay today to clarify and see if I could get the strike removed and they have no phone support for buyers or sellers due to the health situation  hopefully when the reopen they will be understanding. 

2 minutes ago, Pseudoty said:

I have an issue with a sale where a set did not arrive on time using the “Fast and Free” shipping method USPS Priority Mail. For some reason the set went from San Fran to Los Angeles back to San Fran then to San Jose for delivery. I got dinged on my metrics for item not delivered on time no feedback yet from buyer. I thought that as long as I shipped within 1 Buisness day and used the required shipping service eBay takes the responsibility and issues the buyer a $5 voucher. 

Anyway I called eBay today to clarify and see if I could get the strike removed and they have no phone support for buyers or sellers due to the health situation  hopefully when the reopen they will be understanding. 

I am definitely interested in the resolution. I've actually put a disclaimer about shipping time. About 50% of the stuff takes a day or two longer.

1 minute ago, iahawks550 said:

I am definitely interested in the resolution. I've actually put a disclaimer about shipping time. About 50% of the stuff takes a day or two longer.

Email them. It should be removed under their revised Covid-19 policies: https://export.ebay.com/en/seller-updates/covid19/covid19/. I'd also send them this link.