I am in a little bit of a difficult situation and need some advice. I sold two comics for $25 plus $5 shipping. Mailed them off to the verified paypal address via USPS. No problems. The buyer opens a case on me for item not received. I check the tracking and it says the item was delivered. I send a message telling him it was delivered and he says he didn't get it. I tell him to call his local post office. He does and says the package could not be delivered because there was something wrong with the shipping label and it is being sent back to me and that it was scanned delivered by accident. I tell me him I'll keep an eye out for it but the tracking says delivered so that's all I know. There were no additional updates to the tracking. I do get the package back almost two weeks later and the label was partially torn off by USPS and the comics were a little damaged in their 4500 mile trek across the country and back. What do I do? If I tell him I got them back he is either going to expect me to pay to ship them again or if I tell him they were damaged he is not going to want them anymore and want a full refund leaving me with damaged product I can't resell. I'm better off just saying I never got them back because I am protected because the tracking says delivered. He would lose the case if it were escalated right? I feel bad for the guy because it wasn't his fault but it wasn't mine either.

Sent from my iPad using Brickpicker

Has anyone ever had a "Transaction # under PayPal Payment Review"? This is my first one. They paid but PayPal said they need to review it for 24 hours first. Its a large lot of Lego $260 shipped to a user with 1 feedback, 1 year ago.

yes just usually a flagged payment (most are from people who pay on mobile checkout).  Just hold until they clear the payment.  Usually happens overnight.

 

happens a lot, no big deal and the payment usually clears fine.  

I can provide more information if people are interested, but I sold a package of a 7965 75055 and 9493 that I bought on AWD for $400 to a buyer in Singapore. He's been good with communication, and looks like I have a legit address there to send to. Should I be nervous about completing this transaction? He has 98 positive and no negative feedback, with 8 in the past 12 months from sellers in the US, Austria, and Germany, and is paying shipping cost. I'm planning on insuring the package and taking video of sealing the package, so there's really not much more I can do to protect myself right?

I can provide more information if people are interested, but I sold a package of a 7965 75055 and 9493 that I bought on AWD for $400 to a buyer in Singapore. He's been good with communication, and looks like I have a legit address there to send to. Should I be nervous about completing this transaction? He has 98 positive and no negative feedback, with 8 in the past 12 months from sellers in the US, Austria, and Germany, and is paying shipping cost. I'm planning on insuring the package and taking video of sealing the package, so there's really not much more I can do to protect myself right?

 

If they paid, I wouldn't sweat it.

I can provide more information if people are interested, but I sold a package of a 7965 75055 and 9493 that I bought on AWD for $400 to a buyer in Singapore. He's been good with communication, and looks like I have a legit address there to send to. Should I be nervous about completing this transaction? He has 98 positive and no negative feedback, with 8 in the past 12 months from sellers in the US, Austria, and Germany, and is paying shipping cost. I'm planning on insuring the package and taking video of sealing the package, so there's really not much more I can do to protect myself right?

I have had good success with international sales, including to Singapore, particularly with the GSP. You might as well ship it because you can only protect yourself to a certain extent. If someone really wants to scam you, then there is nothing that you can do about it.

Ex Astris, Scientia.

I have read through the forums and I can't find anything exact like this but I am sure it is here somewhere so I apologize for posting  a repeat situation.


Someone opened an unauthorized charge through their card and now Paypal has put a hold on the funds in my account.  I shipped the item via fedex and uploaded the tracking and it shows the item as delivered etc.  

Is this going to be my first bad experience or am I covered?  (They opened nothing in ebay...the case is only in paypal.)

I have read through the forums and I can't find anything exact like this but I am sure it is here somewhere so I apologize for posting  a repeat situation.

Someone opened an unauthorized charge through their card and now Paypal has put a hold on the funds in my account.  I shipped the item via fedex and uploaded the tracking and it shows the item as delivered etc.  

Is this going to be my first bad experience or am I covered?  (They opened nothing in ebay...the case is only in paypal.)

If the tracking was to the confirmed address and it says delivered you should be fine.

 

If it asks you to respond you just put the tracking in , although the last few years paypal usually has it in there already and it says "being reviewed by paypal"

 

Just let it run its course and as long as it says delivered it should be decided in your favor.  

 

From my experience the "unauthorized charge" ones that open through paypal instead of ebay usually have some other circumstance to them that it doesn't allow them to open through ebay like a international address on the card even though they are domestic and provided a domestic address.

 

It can also be past the ebay time frame as another reason it goes through paypal. 

 

They are very few nowadays seeing most things are automatically done through ebay but those are just some reasons it could of opened through paypal.  

^^^  Thanks for your answer.  That's what I thought and read on the ebay terms and stuff, but it's always nice to confirm with someone who has more experience.

Edited March 1, 201510 yr by pickleboy

I believe it has been not pleasant that eBay started charging listing fees on fixed-price toy items. Lately eBay has given out some free listing at the end of the month. Not sure if it's a trend so I'd really appreciate your experienced take on this. Is it still worth signing up eBay store? Thanks!

Question. I have a used set., 75054, that has all the pieces except Luke's lightsaber. This is the first time I have a set with something missing. Can I list the item complete, but in the description obviously state the lightsaber is missing, or does the title need to state the lightsaber is missing. Or, would it be worth while to order the lightsaber? 

Is Luke in that set?

Anyways, if it's not complete, don't list it as complete. Some people are lazy and don't read the complete details. But, I would agree with them in their not as described complaint.

 

It's always better to just spend the 50 cents and buy the part.

Question. I have a used set., 75054, that has all the pieces except Luke's lightsaber. This is the first time I have a set with something missing. Can I list the item complete, but in the description obviously state the lightsaber is missing, or does the title need to state the lightsaber is missing. Or, would it be worth while to order the lightsaber? 

I would brick link the missing parts and sell as complete! Alternatively, you could list the set as "99% complete" and state what is missing - that's not my preferred method but I see it done a lot!

Question. I have a used set., 75054, that has all the pieces except Luke's lightsaber. This is the first time I have a set with something missing. Can I list the item complete, but in the description obviously state the lightsaber is missing, or does the title need to state the lightsaber is missing. Or, would it be worth while to order the lightsaber? 

did you mean 10178 or 8129?  If so bricklink the saber, they are dirt cheap so no worth selling incomplete.  If did mean 75054 then well you have and extra luke figure not a missing saber.

You can get that piece on lego.com pick a brick too, but it's going to cost you 4.95 in shipping.

Thanks guys. I'm not very familiar with bricklink but I thought I would need to make a minimal $10 purchase from most sellers, but I guess it will still be worth it. And I'm browsing around right now, but am probably looking in the wrong spots to find the lightsaber, I'm looking under weapons? 

Thanks guys. I'm not very familiar with bricklink but I thought I would need to make a minimal $10 purchase from most sellers, but I guess it will still be worth it. And I'm browsing around right now, but am probably looking in the wrong spots to find the lightsaber, I'm looking under weapons? 

Thanks guys. I'm not very familiar with bricklink but I thought I would need to make a minimal $10 purchase from most sellers, but I guess it will still be worth it. And I'm browsing around right now, but am probably looking in the wrong spots to find the lightsaber, I'm looking under weapons? 

Thanks guys. I'm not very familiar with bricklink but I thought I would need to make a minimal $10 purchase from most sellers, but I guess it will still be worth it. And I'm browsing around right now, but am probably looking in the wrong spots to find the lightsaber, I'm looking under weapons? 

The easiest way to find the lightsaber is as follows:

Enter the set number in the search bar on the front page
Change the drop down menu to read "Catalog Items"
Select "Inv"

Then scroll down and select your part (Trans-light blue lightsaber in this case) - in the case of 75054, there is no Luke, so perhaps you meant set 8129.

Anyhow - link here: http://alpha.bricklink.com/pages/clone/catalogitem.page?P=30374&idColor=15#T=S&C=15&O={"color":15,"ii":1}

You can change the sort parameters to suit you (for example US sellers only)

 

I see blue light sabers as low as $2.50 on ebay.

Hi everyone, 

Noob question. Badly need some advise. My first time selling in the US through ebay. The buyer paid through paypal, i checked my paypal account and it says completed, funds not yet available. It also says 'Until you establish a successful sales history on ebay, you may not have access to the funds for up to 21 days. The funds maybe released sooner if you quickly send the order, but it may take longer if the buyer reports a problem with the sale. 

 

Is this normal for new sellers? In this case when will I get paid? Do I have to do anything else?

thank you all

ryan.

Edited August 18, 201510 yr by Contrails

Yes that's normal. I'm not sure exactly how long it will take to get access to the funds. All you have to do is ship it out. Using the ebay system to print out your shipping label, the tracking info will be entered automatically, and that way ebay will know shipment was made, the item was delivered, and - assuming no complaints from the buyer - you will be paid shortly thereafter. If you use some other mailing label / shipping method, be sure and enter the tracking number yourself into the ebay system.

Hi Kenxxx

Thank you for your reply. Yes I used the ebay system to print out the label for shipping. How many labels should I print? So do I just stick the label on the package and bring it to Fedex? Do I have to pay at the Fedex office? Ebay says that they will settle the shipping cost as I selected buyer pays for actual shipping. Sorry for all the noob questions. Its pretty different selling on ebay in my country. And thanks for your patience

 

ryan

USPS is usually cheaper. Was FedEx the cheaper service or do you just prefer them?

You know there's a drop down box for FedEx & USPS right?

Just trying to help...

Fedex is less than a 5 min walk from where I am. Its my first time doing this so I thought I pick somewhere closeby. So do I just print the label, stick it on the box and drop it off at fedex?

Edited August 18, 201510 yr by Contrails

Fedex is less than a 5 min walk from where I am. Its my first time doing this so I thought I pick somewhere closeby. So do I just print the label, stick it on the box and drop it off at fedex?

Yup. For expensive items, I ask for the receipt (proof of drop off). BTW, congrats!

USPS will also pick up packages from your house.

Thanks everyone for the advise.

I thought I read somewhere 'round here about having your listing photos "stolen" by other ebay sellers.. and having success reporting it, and getting the photos taken down.  I've tried it before and gotten no where. Just noticed some of my images copied again... I clicked on the "Report this listing" link... and it takes you to some drop down menus with a variety of listing violations to choose from... but nothing seems to match up to this type of "infraction".  Anybody have success reporting this lately?  How do you do it?