13 minutes ago, rdandy5875 said:

I've got a quick question guys. I made about $300 in purchases on the last Saturday before Christmas on my TRU card (various toys not all lego), but I don't see 10% off reflected anywhere on my statement or online, for any of the purchases. How does this get credited? Thanks.

If your purchase was in store the cashier has to press a button to activate the discount once you inform them that you are using the TRU card for the extra 10%. I always politely inform them, otherwise most will forget to activate it. This is especially true around the holidays when the stores are staffed with a lot of temporary seasonal help. If the discount does not show at the bottom of your receipt then take them into a store and hopefully it's not too late to get a price adjustment. Good luck.

 

edit...yeah, what bold-arrow said. 

Edited January 6, 20169 yr by terrymc4677

Thank You Bold Arrow & Terrymc. Good info. I didn't know it was immediately reduced, I figured it would show on the statement.

I'll try to get it credited back. Thanks again

Edited January 6, 20169 yr by rdandy5875

The only thing I would add is ask for a manager and be very polite and patient.

OH! and check your receipt before leaving the store.

Edited January 6, 20169 yr by pstebbing

Do we have a new 20%ish coupon for Jan since the last bunch expired on the 31st?

7 minutes ago, longshot said:

Do we have a new 20%ish coupon for Jan since the last bunch expired on the 31st?

Nope 

40 minutes ago, rdandy5875 said:

I've got a quick question guys. I made about $300 in purchases on the last Saturday before Christmas on my TRU card (various toys not all lego), but I don't see 10% off reflected anywhere on my statement or online, for any of the purchases. How does this get credited? Thanks.

I know this question has been answered for you but I just wanna let you know that going forward, you must tell the cashier every single time that you'll be using your TRU CC & that you'd like the extra 10% discount if it's on a Thursday (or one of the special Saturdays). It sounds ridiculous (& it is) but they say that it's required of the customer to let the cashier know how to do their job. That last bit is my translation...

Translation

Required 

for

Us

TRU Credit Card 10% Saturdays have ended now? I know 10% Thursday is still going on. Please only reply if you know for certain.

38 minutes ago, terrymc4677 said:

This is especially true around the holidays when the stores are staffed with a lot of temporary seasonal help.

When they start arguing with you over pressing a special button for 10% off (ie. "the machine will take care of it automatically" snarky remark), just patiently have them call one of the assistant managers to help.

That is pretty ridiculous. I bet it is planned, though.

Kind of like how McD's "forgets" to give you the BBQ sauce every time. They probably save millions on BBQ sauce every year...

YES SATURDAYS -10% HAS ENDED.

Yeah, that's a given. I just calmly ask if they selected 10% off (if the purchase is large or complicated enough that I didn't calculate what the total should be in advance) and if they say "automatic blah blah," I then calmly explain, if it's not done properly, I'll have to go to the customer service desk to return the items and then get the proper discount.

Are there any new 20% or 15 or 10% coupons we can used that someone uploaded here?

6 minutes ago, jaylay said:

Are there any new 20% or 15 or 10% coupons we can used that someone uploaded here?

Nope.  None right now.

Does anyone track clearance, special sales, etc on their calendars?  (I keep telling myself I need to do this... but then I don't). ToysRUs had a winter clearance last year didn't they?  When Mech Dragons were cut to $19.98...Anyone have a date of when this happened?  I can't look that far back at the Daily Deals... I didn't buy MechDragons, but I did get 75025 Jedi Defender about that same time (my spreadsheet says Jan 29th).  Can anyone pin those dates down?

Just wondering if they might clear some stuff out again soon.  My store has a dozen or so LOTR sets that need to get marked down 50%.

21 minutes ago, Kenxxx said:

Does anyone track clearance, special sales, etc on their calendars?  (I keep telling myself I need to do this... but then I don't). ToysRUs had a winter clearance last year didn't they?  When Mech Dragons were cut to $19.98...Anyone have a date of when this happened?  I can't look that far back at the Daily Deals... I didn't buy MechDragons, but I did get 75025 Jedi Defender about that same time (my spreadsheet says Jan 29th).  Can anyone pin those dates down?

Just wondering if they might clear some stuff out again soon.  My store has a dozen or so LOTR sets that need to get marked down 50%.

Looking over my spreadsheet, I bought my MechDragon's last February, mid-month.  I would suspect that we'll have some sort of sales going on next month then.

On 1/6/2016 at 5:44 PM, jaylay said:

Are there any new 20% or 15 or 10% coupons we can used that someone uploaded here?

the new one stated "baby item only" work on baby toys. I got 20% off from a baby jumper. i try to ask him to try on Lego and he refuse to scan. anyone tired and what is the result? 

Looks like we need to go to the cashier with a big Lego set, and a $1.99 pacifier, and hand them the coupon... see what happens.

I CAN OFFICIALLY CONFIRM - The Coupon does NOT work on LEGO. I got a small set and a small baby item (priced less than the set) and it discounted the baby item.

 

^ thanks for taking one for the team.

I can officially confirm there was nuttin' worth getting at a measly old TRUTH 10% at my tru.

Dangit.  Every time 'TRUTH' tactics pops up on my feed, I get excited thinking maybe someone found a coupon that makes shopping there worthwhile.  But alas...

6 minutes ago, Loghamel said:

Dangit.  Every time 'TRUTH' tactics pops up on my feed, I get excited thinking maybe someone found a coupon that makes shopping there worthwhile.  But alas...

I wouldn't expect anything before February .

5 minutes ago, Bold-Arrow said:

I wouldn't expect anything before February .

I hear ya.

I think a clearance coupon or deal will hit sometime in the near future.

Signs up for a free swamp police helicopter with $30 purchase. No love?

18 minutes ago, Grynn said:

Signs up for a free swamp police helicopter with $30 purchase. No love?

Isn't that the same poly Target had for Valentine's 2015 ?