Not sure if this was posted but here goes. Went to my local TRU yesterday (Canada) to try and take advantage of there obvious mistake in an ad from there flyer. The Ad said" 25% off ALL* Lego, Star Wars and Marvel Electronics.". " * excludes LEGO dimansions, disney Infinity, movies, headphones and clearence. Selection varies." On top of that they have the buy $25 or more and get nexo knights fig for free. Not a bad offer if you think about it. any star wars being 25% off minis 25% off ect ect. I went in. Even though i kind of knew they made a mistake. The mistake being this offer is for Lego electronics ONLY. So i went in picked up a couple of star wars boxes and a few series 14 mini's. Then at the cash register was told sorry its not for "ALL" lego. I did have her call the manager over to see if there was something she could do. When the manager came over she exclaimed that Lego controls all pricing and is very strict when it comes to this policy. Then she goes on to tell me the horror story. She explained that they are soo strict that if they get a return and the box is damaged or if they get damaged boxes from shipping then LEgo has ordered TRU to THROW the set in the garbage. They can not discount them or give them away even to charity. O.o.. WTF. after that i told her i am officially going to be dumbster diving in there garbage from now on. Did anyone else know about this practice.. throwing out perfectly good sets because of box dmg? Straight from the mouth of the manager.
on a side note both the manager and i were very civil and i was polite and friendly. Anger never seems to get you anywhere. ;P
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Not sure if this was posted but here goes. Went to my local TRU yesterday (Canada) to try and take advantage of there obvious mistake in an ad from there flyer. The Ad said" 25% off ALL* Lego, Star Wars and Marvel Electronics.". " * excludes LEGO dimansions, disney Infinity, movies, headphones and clearence. Selection varies." On top of that they have the buy $25 or more and get nexo knights fig for free. Not a bad offer if you think about it. any star wars being 25% off minis 25% off ect ect. I went in. Even though i kind of knew they made a mistake. The mistake being this offer is for Lego electronics ONLY. So i went in picked up a couple of star wars boxes and a few series 14 mini's. Then at the cash register was told sorry its not for "ALL" lego. I did have her call the manager over to see if there was something she could do. When the manager came over she exclaimed that Lego controls all pricing and is very strict when it comes to this policy. Then she goes on to tell me the horror story. She explained that they are soo strict that if they get a return and the box is damaged or if they get damaged boxes from shipping then LEgo has ordered TRU to THROW the set in the garbage. They can not discount them or give them away even to charity. O.o.. WTF. after that i told her i am officially going to be dumbster diving in there garbage from now on. Did anyone else know about this practice.. throwing out perfectly good sets because of box dmg? Straight from the mouth of the manager.
on a side note both the manager and i were very civil and i was polite and friendly. Anger never seems to get you anywhere. ;P