I always wanted to know what happens with a lego set during oos (out of stock).

For example i ordered a PS yesterday with order status expected ship date 27 January, do they make a new batch or need they some time to get a stock from another warehouse?

It means the warehouse it empty...apart from a few discarded bricks

 

More probably, they are waiting for a shipment from whichever site supplies that LEGO Shop at Home region.

 

I also ordered my first PS yesterday. It said expected ship date of 20th Jan. No problem. What made me smile is that when you confirm your order you immediately get an email saying it will be delayed..... I already know this, that's what the expected ship date is for

So you don't think they have to make new sets but it's more like a transportation problem?

I always wanted to know what happens with a lego set during oos (out of stock).

For example i ordered a PS yesterday with order status expected ship date 27 January, do they make a new batch or need they some time to get a stock from another warehouse?

 

 

This happens:

 

 

Lol

So when i get PS it has seal codes with 2015 ?

Lol

So when i get PS it has seal codes with 2015 ?

 

That's part of the value of the seal codes. You'll either get new 2015 codes which clues us in to seeing more are on the way, OR you'll get codes from 2014 or even older which MIGHT be a hint that they aren't making any more, but are clearing out old stock wherever they can find it.

Oke thx that's exactly what i wanted to know.

Of particular interest (at least to me) is whether the ToOs that ship to fill backorders have 2014 codes or 2015 codes. It is still possible that they were producing these right up until the end of 2014 and they are in the supply chain. If they are 2015 codes it probably indicates the license is in effect for another calendar year (and I sit on the ones I have or wait and only buy during double VIP + promo periods).

Well really a number of things can happen.  Most likely they have a shipment on the way of freshly produced sets.  Shipments can take weeks to reach the warehouses.  Its also possible their are new sets still in production or scheduled for production, likely when it says will ship in 30 days (?).  

 

Finally it could be that no more will be produced but they have enough stock spread around to fill orders anyway.  This could be extra stock from B&M and distribution warehouses (likely with slow selling sets like the pet shop), or it could be coming from other retailers.  I am not sure on the specifics with lego, but some companies by back unsold stock from retailers.

 

I wonder though if there have ever been any confirmed cases of lego canceling large numbers of out of stock orders when a set retired?

Well really a number of things can happen.  Most likely they have a shipment on the way of freshly produced sets.  Shipments can take weeks to reach the warehouses.  Its also possible their are new sets still in production or scheduled for production, likely when it says will ship in 30 days (?).  

 

Finally it could be that no more will be produced but they have enough stock spread around to fill orders anyway.  This could be extra stock from B&M and distribution warehouses (likely with slow selling sets like the pet shop), or it could be coming from other retailers.  I am not sure on the specifics with lego, but some companies by back unsold stock from retailers.

 

I wonder though if there have ever been any confirmed cases of lego canceling large numbers of out of stock orders when a set retired?

 

Haunted House? Town Hall also.. order, order, order, but most of the orders were cancelled. Tricky thing that OoS, doesn't immediately mean that you will get your order(s) at a later time point. 

I wonder though if there have ever been any confirmed cases of lego canceling large numbers of out of stock orders when a set retired?

 

Grand Emporium, Haunted House and Town Hall orders all get cancelled at the end in 2014. For Arkham Asylum they changed tactics and sent everyone doubles at the end instead of taking more orders and cancelling.

Did you guys received your orders at the end of January? Looks like PS is now pushed to early February. Reading some posts above makes me rather buy at the actual lego shop (local shop still have 3) than online :S

I received two more PS from LEGO Shop at Home today, ordered about 10 days ago.  Seal code 48R4, same as the one's I received at the beginning of January.

^ does that mean these were made in end of 2014 and just stuck in logistics?

I ordered a PS and a PC on Saturday. Who knows when PS will actually ship, but if PC comes in first will they ship it separate or wait until both are in the warehouse?

I ordered a PS and a PC on Saturday. Who knows when PS will actually ship, but if PC comes in first will they ship it separate or wait until both are in the warehouse?

They will ship it separately.

That's great. A couple smaller boxes will come in handy down the road. Thank you.

Bought an item from lego shop at home that was out of stock yesterday during vip double points. They only applied standard points and not double! Is this usual? Never happened to me before.

Bought an item from lego shop at home that was out of stock yesterday during vip double points. They only applied standard points and not double! Is this usual? Never happened to me before.

I'm surprised you had any points applied. I never get any points until the item is shipped.

Not applied but the order says once shipped x points will be applied. This is not double points. Previously, it has always shown that double points will be applied.

Are you positive the order was placed before double VIP period expired? (I'm not sure when that is for the UK) If so, you may just need to contact customer service and get them to correct it.

Yep. 10pm local time. I will contact them. Thanks