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eBay.com Web Site Technical Questions and Answers

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Delay in eBay email notifications. My emails from eBay for best offer or items sold are coming between 2 and 8 hours after the time stamp on the event. Usually they come immediately. Anyone else seeing this or know how to fix it.

It has been like that since at least Tuesday for me.  Not sure what to do about it though

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  • Yeah they are all batched and tagged from what they say. So would assume they get buried and if enough notices come through they are found.  I've had strings of packages not moved together so assume a

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It has been like that since at least Tuesday for me.  Not sure what to do about it though

OK thanks at least I know it isn't just me.

I had just got back from shopping and found out I had three items sold 5 hours ago and had to rush and pack them up and get them to the post office.

Printing on eBay via FedEx is down now as they are doing maintenance. Reslly freaking lame. Worst time to do it I hate u eBay like I'm gonna punch eBay in the face.

Printing on eBay via FedEx is down now as they are doing maintenance. Reslly freaking lame. Worst time to do it I hate u eBay like I'm gonna punch eBay in the face.

Down boy.

I'm selling *** so much that I'm litterly loading up car driving down the street to FedEx. Repeat. Now that has been stalled.

Okay, here's a new one to me.

 

I recently set my Seller Preferences to allow for the Out of Stock option.  I two items of a set of 4 that I had.  The first two sold out.  So, I increased my stock to two once again.  Those two items also sold out.

 

The auction doesn't show in my active listing.  If I try to "Relist" the listing (from one of the sold listings), it tells me the listing is still active.  If I go to the listing, there's an option to revise.  But there's no option to cancel.

 

I just want to cancel the listing now, since I don't want it to auto renew, and I have no more in stock.  Can't seem to figure out what's up with this particular listing.  (For the time being, I've put it at 1 in stock, and raised the price significantly).

Okay, here's a new one to me.

 

I recently set my Seller Preferences to allow for the Out of Stock option.  I two items of a set of 4 that I had.  The first two sold out.  So, I increased my stock to two once again.  Those two items also sold out.

 

The auction doesn't show in my active listing.  If I try to "Relist" the listing (from one of the sold listings), it tells me the listing is still active.  If I go to the listing, there's an option to revise.  But there's no option to cancel.

 

I just want to cancel the listing now, since I don't want it to auto renew, and I have no more in stock.  Can't seem to figure out what's up with this particular listing.  (For the time being, I've put it at 1 in stock, and raised the price significantly).

 

I don't know what I did, but I was able to cancel.  I did have someone ask why I was selling it for $999. LOL

  • 1 year later...

2 questions, 1 real and 1 rhetorical.
Does anyone know how i can export ebay pages as a csv file for example of the current listing page and sold items pages?  After doing a search I'd like to quickly dump the item, price, BIN or Auction, Bids, date etc (don't care about the description pics).  Is there a way I can do this?  Any help would be greatly appreciated (please don't tell me if i want that data I'm going to have to type it out myself :()

Secondly, why when i search for Lego 10240 under the related searches options do i see some options that have nothing at all to do with Lego or starwars (or anything that someone who's searching for Lego would have accidentally meant).

  • 1 year later...
19 minutes ago, brickolodon said:

I can see this already on my eBay screen, once in a while.   It is actually pretty nice.  All they have to do now is remove the darn 3PS links from the bottom of the page :P 

Quote

The new design will feature horizontal image carousels placed on top of the other. 

Rows are organized by items users recently viewed, items they have added to a list they are "watching," and rows designated for recommended products based on an eBay algorithm. 

 

Has anyone had issues shipping via usps lately on Ebay. When I try to print a shipping label, it directs me to use UPS. I can't find the same old usps shipping menu in ebay.

  • 2 years later...
1 minute ago, odysea11 said:

Is anyone else having shipping issues right now on the Bay? It just went dead on me....just curious

I will be trying shortly, so we shall see. I know I went from selling a whole bunch over the past 2 days to all of a sudden not selling anything today.

9 hours ago, odysea11 said:

Is anyone else having shipping issues right now on the Bay? It just went dead on me....just curious

I also had issues with ebay labeling earlier today, not sure if it's fixed yet.

had to switch to another service provider to finish printing the label

8 minutes ago, superlegolover said:

I also had issues with ebay labeling earlier today, not sure if it's fixed yet.

had to switch to another service provider to finish printing the label

It is working fine again.....it lasted for a couple of hours

22 minutes ago, odysea11 said:

It is working fine again.....it lasted for a couple of hours

good to know, thanks.

Now that retail ground is not an option for eBay shipping, for large packages eBay suggests FedEx Home delivery. Package I am shipping is 7 lb, 24x16x6". Is this the way most are sending larger through eBay now that RG is not an option? Any pitfalls I should be aware of? I appreciate any help. Don't want to eat $25 (or worse, the $150 or so the set sold for), if I am just missing something here.

for large package, I sometimes also consider fed smart post depending on the zoning, but it takes longer time to deliver.

if buyer's address is paypal confirmed, you should be fine regardless which shipping method you are using. As long as the tracking shows delivered, you are covered by the seller protection for any non-defective claim.

 

 

16 minutes ago, superlegolover said:

for large package, I sometimes also consider fed smart post depending on the zoning, but it takes longer time to deliver.

if buyer's address is paypal confirmed, you should be fine regardless which shipping method you are using. As long as the tracking shows delivered, you are covered by the seller protection for any non-defective claim.

 

 

Is there a reason you use Smart Post over FedEx Home delivery? Home Delivery has a shorter shipping time and comparable price. Again, I have never shipped FedEx before so I understand this may be a basic question 

for certain zoning, smartpost is cheaper. You just have to do the comparison on ebay and you might be surprised by the difference.

once again, smartpost takes longer time but in my experience most of my packages were delivered within 6 biz days

 

37 minutes ago, superlegolover said:

for large package, I sometimes also consider fed smart post depending on the zoning, but it takes longer time to deliver.

if buyer's address is paypal confirmed, you should be fine regardless which shipping method you are using. As long as the tracking shows delivered, you are covered by the seller protection for any non-defective claim.

 

 

Are not all sales on EBay PayPal confirmed? I send it to the address listed when click the Ship Now Notification link on my phone. Do I need to be looking for something else?

Are not all sales on EBay PayPal confirmed? I send it to the address listed when click the Ship Now Notification link on my phone. Do I need to be looking for something else?

Not necessary. One example I can think of is those buyers using forwarding service warehouse address. That’s not PayPal confirmed. Other people here can probably give more examples.

It’s wise to check if the address is PayPal confirmed before shipping.
11 hours ago, superlegolover said:

for certain zoning, smartpost is cheaper. You just have to do the comparison on ebay and you might be surprised by the difference.

once again, smartpost takes longer time but in my experience most of my packages were delivered within 6 biz days

 

For sure, thank you. Just wanted to make sure that there were no apparent/obvious restrictions that would point to using smartpost over home delivery.

2 minutes ago, t_mafia said:

For sure, thank you. Just wanted to make sure that there were no apparent/obvious restrictions that would point to using smartpost over home delivery.

Personally I avoid Smartpost this time of year since it is slow and people want their craps stuffs ASAP.  Outside of December, it is perfectly fine to use

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