Can anyone share with me their experiences with selling on Amazon.   I sold some stuff years ago and am now thinking of listing some items on there again.  I know their policies and prices have changed.  I am getting tired of the ebay fees and more the people purchasing on there trying to scam.  I am wondering if it makes sense to sell and ship self, or if there is a way to send them all items and fulfill for you.  What are the cost benefits or lack off from either way.  

 

 

Thanks for any information or experiences.  

I open a case with Amazon to fix this title, with link to lego Of course they can't because Lego did it LOL

LEGO BrickHeadz Star Wars The Mandalorian & The Child 75317 'Baby Yoda' Building Toy, Collectible Model Figures Set, Easter Basket Stuffers for Teens

9 hours ago, Tonka858 said:

I open a case with Amazon to fix this title, with link to lego Of course they can't because Lego did it LOL

LEGO BrickHeadz Star Wars The Mandalorian & The Child 75317 'Baby Yoda' Building Toy, Collectible Model Figures Set, Easter Basket Stuffers for Teens

That is an automated response. Idiots. They say you have to contact the MFR and get ownership rights to change it back. why the f would the manufacturer f up its own brand title.

So, Amazon is hurting a bit and every time some sets start moving and climbing they kill the buy box.  Gotta love it.

14 minutes ago, gmpirate said:

So, Amazon is hurting a bit and every time some sets start moving and climbing they kill the buy box.  Gotta love it.

Even for FBA ?

8 hours ago, Darth_Raichu said:

Even for FBA ?

don't remember entirely.  most of my stuff is FBM.  just irritating  . . .

19 hours ago, gmpirate said:

don't remember entirely.  most of my stuff is FBM.  just irritating  . . .

Yes FBA they are screwing with the easter bunny set and price is not even that high

55 minutes ago, Tonka858 said:

Yes FBA they are screwing with the easter bunny set and price is not even that high

I see 40463 with $25 BB from FBA seller.

OTOH, Easter Chicks 40527 does not have it

51 minutes ago, Darth_Raichu said:

I see 40463 with $25 BB from FBA seller.

OTOH, Easter Chicks 40527 does not have it

yea 40463 has been turning off and on for the last week, Soon as BB is back they fly

off again ARGH

On 4/5/2023 at 11:10 PM, Tonka858 said:

off again ARGH

And back.  This is interesting to watch when I have 0 financial interest in the set

11 hours ago, Darth_Raichu said:

And back.  This is interesting to watch when I have 0 financial interest in the set

We got lucky and what we had sent in 2 months ago sold out today,

 

What would be the chance to get a refund from Amazon when they returned FBA items that were not from my inventory ?  Returned boxes did not have my FBA stickers (or any sticker) and I did not comingle.   Not sure if buyer did the swap thing or if FBA mailed other sellers' inventory to buyer.  Kind of annoying since these were priced low to get these mistakes out of my inventory ASAP. 

Most likely I'll end up donating them since it is not worth the time to take pictures and relist on eBay.

I probably already knew the answer and just wanted to vent  

1 minute ago, Darth_Raichu said:

What would be the chance to get a refund from Amazon when they returned FBA items that were not from my inventory ?  Returned boxes did not have my FBA stickers (or any sticker) and I did not comingle.   Not sure if buyer did the swap thing or if FBA mailed other sellers' inventory to buyer.  Kind of annoying since these were priced low to get these mistakes out of my inventory ASAP. 

Most likely I'll end up donating them since it is not worth the time to take pictures and relist on eBay.

I probably already knew the answer and just wanted to vent  

You should be able to get reimbursed by opening a case for removal order reimbursement. 

2 minutes ago, Darth_Raichu said:

What would be the chance to get a refund from Amazon when they returned FBA items that were not from my inventory ?  Returned boxes did not have my FBA stickers (or any sticker) and I did not comingle.   Not sure if buyer did the swap thing or if FBA mailed other sellers' inventory to buyer.  Kind of annoying since these were priced low to get these mistakes out of my inventory ASAP. 

Most likely I'll end up donating them since it is not worth the time to take pictures and relist on eBay.

I probably already knew the answer and just wanted to vent  

Pretty decent actually but they can hit you with we can provide the buyer with a similar item crap. You should get something back 

Anyone has experience in claiming money for item lost when Amazon sent back "unfulfillable" FBA item?

It was an item that I sent to FBA pre-Christmas. About 50 items which were selling ok. Recently customer bought it, immediately I saw one item appearing in my inventory as "unfulfillable - vendor damaged". I tried opening a case, but they gave me bs.

So I requested it to be returned to me to see what the damage was. Amazon posted it, but carrier lost the package.

What do I do in this situation? Anyone had similar issue?

6 minutes ago, severalads said:

Anyone has experience in claiming money for item lost when Amazon sent back "unfulfillable" FBA item?

It was an item that I sent to FBA pre-Christmas. About 50 items which were selling ok. Recently customer bought it, immediately I saw one item appearing in my inventory as "unfulfillable - vendor damaged". I tried opening a case, but they gave me bs.

So I requested it to be returned to me to see what the damage was. Amazon posted it, but carrier lost the package.

What do I do in this situation? Anyone had similar issue?

open a case with the tracking number, you should be reimbursed 

Guessing everyone else got this email as well?

Quote

Hello,
 
Effective April 24, 2023, you must provide new dimension attributes to create or update ASINs through the one-by-one and bulk listing templates for 532 product types.

For more information, go to "Updated dimension attributes for product types":
https://sellercentral.amazon.com/gp/help/GMYRLMMPMNR7UQSE

You can now provide complete and accurate product dimensions to help improve customer experience and allow for easy discoverability of your products by customers.

Note: The product dimension attributes will be optional for at least 30 days starting April 24, 2023, after which they will become mandatory. We will send a 30-day notice when these attributes become mandatory to give you time to accommodate for this change.

The Amazon Services team

 

2 minutes ago, I am Niko said:

Guessing everyone else got this email as well?

 

yes

19 minutes ago, I am Niko said:

Guessing everyone else got this email as well?

 

Only new to the 532 product types listed, like urns and bed curtains.  IIRC these have been requirements for some toys for a while.  But I can see how this will be hassle for people selling forks or game dice as they have to measure those to sell now.  Also, for things like yoyo, do you include the length of yoyo string in your length measurement?

1 hour ago, Darth_Raichu said:

Only new to the 532 product types listed, like urns and bed curtains.  IIRC these have been requirements for some toys for a while.  But I can see how this will be hassle for people selling forks or game dice as they have to measure those to sell now.  Also, for things like yoyo, do you include the length of yoyo string in your length measurement?

Not like customers ever read the description or bullet points, anyway.  I had a buyer who was very upset at how small a retired set was, and demanded a refund citing "product not as described", despite the fact that the size was stated twice, once in the bullets and once in the description.  Of course, it was auto-approved, but the buyer ended up not sending it back.

12 hours ago, I am Niko said:

"product not as described", despite the fact that the size was stated twice, once in the bullets and once in the description.

Buyers learn what to check to get their refund.  Happens a lot.

On 4/10/2023 at 2:40 PM, cobrakai said:

You should be able to get reimbursed by opening a case for removal order reimbursement. 

 

On 4/10/2023 at 2:40 PM, Bold-Arrow said:

Pretty decent actually but they can hit you with we can provide the buyer with a similar item crap. You should get something back 

They reimbursed me 1/3 of the price of items returned.  Better than nothing

https://sellercentral.amazon.com/seller-forums/discussions/t/e1cbbbb8-15e7-42a6-be8a-6eca35f6efd8

@BrickLegacy, I found your missing order 

Found this on seller forum. Thought I'd share

FBA credit reimbursement abuse.

Help: FBA credit reimbursement abuse. (amazon.com)

3 hours ago, vasp said:

Found this on seller forum. Thought I'd share

FBA credit reimbursement abuse.

Help: FBA credit reimbursement abuse. (amazon.com)

Posting the response from Amazon team for everyone to see.  Looks like FBA credit reimbursement abuse is a very broad umbrella (ella ella eh eh  ) term

Quote

Neither of these circumstances would qualify as abuse in any way. I think when sellers hear "FBA Credit reimbursement abuse" they think only of requests they have made. This is not always the case.

Abuse can very well be sending in items that do not qualify for reimbursement in the event they are lost or damaged. For instance, for an item to be eligible for reimbursement, all of the following must be true:

• The item is registered in FBA at the time it is lost or damaged.
• The item complies with FBA product requirements and restrictions and with FBA inventory requirements.
• You have sent us the exact items and quantities stated in your shipping plan.
• The shipment for the item is not in canceled or deleted status.
• The item is not pending disposal or was not disposed of at your request or because we have exercised a right to do so.
• The item is not defective and was not damaged by a customer.
• When a lost or damaged item claim is filed, under review, and during any appeals, the seller’s account must be in normal status.

So if sellers accidentally send an incorrect item in a shipment, or send in refurbished units instead of new etc, all of these would be considered abuse of the reimbursement policy.

I would recommend reviewing all of your shipments to fulfillment centers and verify that correct units, quantities and conditions were sent in. If you identify a specific shipment or shipments that have errors, this is more than likely what you need to address in your plan of action.