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Click Here To View The NEW DAILY DEALS FEED!

Order Status "Customer Service"

Matt C.
in LEGO Shop @ Home

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Hey guys i placed an order on Lego Shop on Sunday for the Diagon Alley set, and the order status page says it is in Customer Service. Does anyone know what that means? Now that the set is in "Call for Availability" status it made me think that i didn't order it in time and they might have to cancel my order.

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    Hey guys i placed an order on Lego Shop on Sunday for the Diagon Alley set, and the order status page says it is in Customer Service. Does anyone know what that means? Now that the set is in "Call for Availability" status it made me think that i didn't order it in time and they might have to cancel my order.

    Give it a day or so. I see that all the time when I order. That being said, sometimes there is an issue. You can call Customer Service to clear it up.
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    • Author

    Cool, i figured it was because of the holiday as well, but i just wanted to make sure. Thanks.

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    • 2 weeks later...

    I noticed this on my order as well, I just understood it to mean they were picking the order. A couple of days later it changed to 'shipped', and everything arrived ok.

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