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Lego Customer Service Issues

Anyone try to call Lego Customer Service in the past 30 minutes? I was on the phone with a rep when our call was dropped. Now I get a message stating they can't take calls right now.

I am calling because my order I placed on June 2 was immediately canceled. I called them immediately and was asked to wait 48 hours. A after 72 hours the second rep said it was in the review team. 5 days later I'm still getting the review team spiel.

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Does not sound good.

Quote: What was your June the 2nd order?

 

Probably 1000 ecto-1  :cheese:

Quote: What was your June the 2nd order?

 

Probably 1000 ecto-1  :cheese:

LOL...Maybe...

calling CS is like asking the soup nazi for an extra cracker - 

 

NO LEGOS FOR YOU!

"Please Sir... I want some more. "

  • Author

What was your June the 2nd order?

The Mixer. I was told I would be contacted by phone or email today. That was 5 hours ago.

The Mixer. I was told I would be contacted by phone or email today. That was 5 hours ago.

They were in shock that someone finally ordered that set ;)

Anyone try to call Lego Customer Service in the past 30 minutes? I was on the phone with a rep when our call was dropped. Now I get a message stating they can't take calls right now.

I am calling because my order I placed on June 2 was immediately canceled. I called them immediately and was asked to wait 48 hours. A after 72 hours the second rep said it was in the review team. 5 days later I'm still getting the review team spiel.

Welcome to Bansville, USA

Sent from my iPad using Brickpicker

Quick...order a bunch of Chima to throw them off your trail.

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