4 minutes ago, California92563 said:

My lego dimensions order from Best Buy came in....... lol 

 

Mine came in a padded envelope.  Consider yourself lucky

14 minutes ago, stackables said:

Mine came in a padded envelope.  Consider yourself lucky

lol I feel your pain. ? Kmart has done that to me many times.

Dear, TRU.com,

Thank you for deterring potential theives from taking the beat up sets you shipped me.

?

24 minutes ago, TheBrickClique said:

Dear, TRU.com,

Thank you for deterring potential theives from taking the beat up sets you shipped me.

well... at least you can sell the spider wraps online...

3 hours ago, TheBrickClique said:

Dear, TRU.com,

Thank you for deterring potential theives from taking the beat up sets you shipped me.

 

Dear, TRU.com,
Thank you for deterring potential theives from taking the beat up sets you shipped me.
[emoji849]

Dear seller, I appreciate you wrapping my LEGO for their own protection, but would you please refrain from wallering them in dirty bed sheets? [emoji85]

3 hours ago, TheBrickClique said:

Dear, TRU.com,

Thank you for deterring potential theives from taking the beat up sets you shipped me.

 

I hate those spider wraps so much. They are 100% effective at destroying Lego boxes.

Nice flower motif on the bed linen though.

 

4 hours ago, TheBrickClique said:

Dear, TRU.com,

Thank you for deterring potential theives from taking the beat up sets you shipped me.

That is one of the funniest things that I've seen in a long time. Thank you. 

I'm done with John Lewis now, just received a Fair Ground Mixer, no bubble wrap, massive hole in the side of the box, crappy bin liner.  Ordering online is becoming a lottery, and because the 'product' itself isn't damage and its just packaging, (which as a reseller is very important) customer service are very reluctant to offer much if any discount.  The only companies I feel comfortable with now are Amazon and Asda . . .  

Caveat emptor people !

Tesco.  Why you do this to me.

They want you to build that Volvo.

On 15/12/2016 at 5:00 PM, Manse1001 said:

I'm done with John Lewis now, just received a Fair Ground Mixer, no bubble wrap, massive hole in the side of the box, crappy bin liner.  Ordering online is becoming a lottery, and because the 'product' itself isn't damage and its just packaging, (which as a reseller is very important) customer service are very reluctant to offer much if any discount.  The only companies I feel comfortable with now are Amazon and Asda . . .  

Caveat emptor people !

Try C&C as then you'll always seem get them boxed at JL. You're right, it is a lottery as I dedided to return one of my BWEs to Asda as that was in a bin-liner with a hole in the box. It was just out of the returns period but, I was given about £20 more in vouchers as the price had gone up since I ordered. Not a problem as I shop a lot there anyway ;-)

This is "Silly Season" so all retailers are cutting corners to get items out as quickly as possible. TRU & Argos being the worst who I don't go to anymore.

@feed... You could've ordered a lot more GG you know as he'll make £10 easily off eBay soon enough ;-)

On 12/15/2016 at 5:00 PM, Manse1001 said:

I'm done with John Lewis now, just received a Fair Ground Mixer, no bubble wrap, massive hole in the side of the box, crappy bin liner.  Ordering online is becoming a lottery, and because the 'product' itself isn't damage and its just packaging, (which as a reseller is very important) customer service are very reluctant to offer much if any discount.  The only companies I feel comfortable with now are Amazon and Asda . . .  

Caveat emptor people !

you must have received the 1 that I returned a month ago, Mine was also left out in the rain. I emailed them and they offered to pick it up or i could take it back to store. pick up i would have had to wait 2 weeks for a refund. They did give me a £20 online voucher as compo.

But I feel the same as you it is a risk with online, might just be over christmas with companies under pressure to get the orders out.

Not quite as bad as the spider wrap incident...but another fine example of some of the laziness that goes on in the TRU shipping dept. 

"Merry Christmas lil' Johnny!! Please ignore all of the labeling and packaging tape!!"

Ridiculous!!

49 minutes ago, odysea11 said:

Not quite as bad as the spider wrap incident...but another fine example of some of the laziness that goes on in the TRU shipping dept. 

"Merry Christmas lil' Johnny!! Please ignore all of the labeling and packaging tape!!"

Ridiculous!!

Why do people still shop at this God foresaken company? It may well be a little cheaper but, their shipping and customer service is the worst I have ever come across. Finally... I got my refund from PayPal as TRU still DID NOT reply to any message. PayPal UK told me that they're going to revise their agreement with TRU UK since the level of service is that bad. They made no hesitation to tell me that I'm not alone. Hopefully TRU will be leaving the UK as Smyths appear to be dong very well.

Why do people still shop at this God foresaken company? It may well be a little cheaper but, their shipping and customer service is the worst I have ever come across. Finally... I got my refund from PayPal as TRU still DID NOT reply to any message. PayPal UK told me that they're going to revise their agreement with TRU UK since the level of service is that bad. They made no hesitation to tell me that I'm not alone. Hopefully TRU will be leaving the UK as Smyths appear to be dong very well.

Don't worry, TRU is being crushed in the US by Amazon & Walmart. They'll go the way of Sears & Kmart shortly (with UK operations shuttering or being sold off as well).

Look everyone! Kmart's now using recycled garbage as packing material! 

 

*there's also a piece of shredded up notebook paper hidden in there*

Edited December 22, 20168 yr by California92563

mail it back to them

4 minutes ago, brickcrazyhouse said:

mail it back to them

lol it's actually in perfect shape minus the bottom of the box because some genius went box cutter crazy on it. 

oh i meant keep the set and send their garbage back to them.  

44 minutes ago, California92563 said:

Look everyone! Kmart's now using recycled garbage as packing material! 

I had to rub my eyes as that white stuff looked like TP to me at first.

Why do people still shop at this God foresaken company? It may well be a little cheaper but, their shipping and customer service is the worst I have ever come across. Finally... I got my refund from PayPal as TRU still DID NOT reply to any message. PayPal UK told me that they're going to revise their agreement with TRU UK since the level of service is that bad. They made no hesitation to tell me that I'm not alone. Hopefully TRU will be leaving the UK as Smyths appear to be dong very well.

I have some fond childhood memories from shopping at toysrus. They just need to get their act together....

1 hour ago, Phil B said:

I had to rub my eyes as that white stuff looked like TP to me at first.

Lol yeah I had a good laugh when I opened the box. 

I can't wait to see what comes in place of cole's dragon that I also ordered. 

On the flipside, I was very happy for my Porsche GT3 to show up in an amazon box with a sealed Lego box/case inside.  I assume they were all shipped out like this as it's 1/case, but it was a nice surprise nonetheless.