Walmart Customer Service MANAGER Raveonne: "Can I help you?"
Me (Handing her the mouse, USB insert, and receipt): "I'm hoping I can return this. I don't have the packaging, but it just doesn't work right at all."
Raveonne (Turning the mouse over multiple times like it's the first time she's ever seen one of these fantastic pieces of technology and then taking the USB insert): "This goes with it?"
Me: "Yeah"
Raveonne: "Do you have the packaging for it?"
Me: "No, I don't have the packaging."
Raveonne (Still gazing in wonder at the dysfunctional technology bestowed upon her): "Huh. Well, if you can go find the number..."
Raveonne: "This is the receipt for it?"
Me "Yes, that's it."
Raveonne: "Is there a reason you are returning it?"
Me: "Like I said, it doesn't work, it's all messed up..."
Raveonne: "Huh" (She turns it over a couple more times).
From here on she semi-competently scans the receipt, asks me if I have the Visa I used to pay, enters the item number for the return, says "that's weird, it don't take it" twice (once before and once after slowly, methodically reciting each number out loud as she emphatically presses the corresponding key), then mysteriously tells me "Ready for your card" and processes the refund, takes a piece of clear packing tape and completely mauls it while trying to tape the mouse, USB insert, and receipt together, and after laying it in a heaping sticky pile, finishes with "Have a wonderful day."
I'm so confused, I don't know whether to be upset at her and her employer for the complete lack of listening skill displayed by someone in this position, impressed and happy that my return was accepted without original packaging, dismayed at the void of common sense within this individual, or mad at myself for keeping it in my brain this long.