zskid00 Posted November 4, 2014 Posted November 4, 2014 I'm not worrying about missing out. I am keeping an eye on what it does. Don't worry about what I do. There was no need to read anything into my post. I was simply stating that you didn't need to worry about missing out. I feel the same way when I'm on my phone and can't tell what country the people posting are from. Quote
JM123 Posted November 4, 2014 Posted November 4, 2014 Just called Lego LEGO Shop at Home to order 5 more GE on the phone. The friendly lady said that the GE and as well the TH will retire in December 2014. Furthermore, there was a small stock GE left.. but TH was completely sold out so don't have to much faith that your TH order(s) will ship Quote
JM123 Posted November 4, 2014 Posted November 4, 2014 Guys.. a little bit off-topic, but was does order status 'Under review' mean? So they are going to check if I'm a nasty reseller? :-P I never exceeded the set limit when ordering at Lego LEGO Shop at Home so they got nothing on me haha Quote
biniou Posted November 4, 2014 Posted November 4, 2014 (edited) ...so don't have to much faith that your TH order(s) will ship... ...you damned reseller. *click* edition: Guys.. a little bit off-topic, but was does order status 'Under review' mean? So they are going to check if I'm a nasty reseller? :-P I never exceeded the set limit when ordering at Lego LEGO Shop at Home so they got nothing on me haha ( woops ) Edited November 4, 2014 by biniou 2 Quote
Locutus001 Posted November 4, 2014 Posted November 4, 2014 Guys.. a little bit off-topic, but was does order status 'Under review' mean? So they are going to check if I'm a nasty reseller? :-P I never exceeded the set limit when ordering at Lego LEGO Shop at Home so they got nothing on me haha Wouldn't mind that. I guess it's like in process or something. Who knows what LEGOs gibberish stand for, probably they don't even know themselves. If it would mean: "You... yeah you! We're checking all your purchases because we think that you might be a dirty reseller! Prepare Uranus!" that would be suprising. I mean seriously, why should they let you know? There's no point since they can kick your butt whenever they feel like. 1 Quote
Deejay Posted November 5, 2014 Posted November 5, 2014 Just called Lego Customer Service. Order will be canceled. Quote
MarcelMaster Posted November 5, 2014 Posted November 5, 2014 Just called Lego Customer Service. Order will be canceled. Is your order status "call coustomer...."too? Quote
Wildemar Posted November 5, 2014 Posted November 5, 2014 Order from Oct 30: "Backordered" Order from yesterday: "Please contact Customer Service" Quote
fantomas007 Posted November 5, 2014 Posted November 5, 2014 I have ordered 5 pieces TH and my status is "in process" - is there a good chance to get them? Quote
Locutus001 Posted November 5, 2014 Posted November 5, 2014 I have ordered 5 pieces TH and my status is "in process" - is there a good chance to get them? I'd say that depends. (Only LEGO knows... so that's just guesswork here). If you ordered early probably yes. Quote
Deejay Posted November 5, 2014 Posted November 5, 2014 MarcelMaster: Yes call Customer Service, and the person behind the telephone said the order will be canceled Quote
Locutus001 Posted November 5, 2014 Posted November 5, 2014 Is your order status "call coustomer...."too? MarcelMaster: Yes call Customer Service, and the person behind the telephone said the order will be canceled I'm saying this neutral here, so neither false hope nor false fears please! ;-) "call customer service" can mean a lot of things. I did have this status with some of my items and the customer service has actually been a little bit surprised that I even called. Guess in that case it was only because the order needed some time. In the other case it was due to the payment method. Also check your email, sometimes LEGO writes you when there is a problem. Anyhow: Good luck with those TH! Quote
Deejay Posted November 5, 2014 Posted November 5, 2014 Ah well it's ok, I already have enough TH's Have to sell them eventually and that's going to be hard I guess. Quote
Locutus001 Posted November 5, 2014 Posted November 5, 2014 Ah well it's ok, I already have enough TH's Have to sell them eventually and that's going to be hard I guess. Selling them is pretty easy! I'd volunteer to buy all of your TH for 1 Quote
TLKC Posted November 5, 2014 Posted November 5, 2014 Shipping fee will be 280,- how many do u want to buy now boss? Quote
eyebrow40 Posted November 5, 2014 Posted November 5, 2014 Shipping fee will be 280,- how many do u want to buy now boss? 1 Quote
TLKC Posted November 5, 2014 Posted November 5, 2014 I can wait i dont have too sell them right now pm Quote
biniou Posted November 5, 2014 Posted November 5, 2014 (edited) "call customer service" can mean a lot of things. I did have this status with some of my items and the customer service has actually been a little bit surprised that I even called. Guess in that case it was only because the order needed some time. In the other case it was due to the payment method. Also check your email, sometimes LEGO writes you when there is a problem. Yeah it can mean a lot of things, so much that it means nothing. "call customer service" is not complete, IMO there are 3 missing words: "...for further information". But the process goes on whatever you do (unless you call them of course). Once I called and they said "we are not sure about some items in your order, there will be a delay, do you want to wait or do you want to cancel them ?". So I told them I wasn't in a hurry and I got another HH some weeks later (ah ah). If I didn't called they would have let it in backorder (order not canceled). Another day (and another order), I did not call, and they shipped the item the next day... If there's a real problem and LEGO Shop at Home really needs to contact you, they'll send you an email. Otherwise, no need to call them (unless you want some informations about your order's status). Edited November 5, 2014 by biniou Quote
oppositemarco Posted November 5, 2014 Posted November 5, 2014 @biniou Thank you for the clarifcation. This implies there is a (very) small chance an item, like in this case Town Hall, may still ship eventually. 4 items are listed as 'backordered' and 1 item 'Please contact customer service'. Maybe I am lucky and receive all of them by the end of November. Quote
Locutus001 Posted November 5, 2014 Posted November 5, 2014 Yeah it can mean a lot of things, so much that it means nothing. "call customer service" is not complete, IMO there are 3 missing words: "...for further information". But the process goes on whatever you do (unless you call them of course). Once I called and they said "we are not sure about some items in your order, there will be a delay, do you want to wait or do you want to cancel them ?". So I told them I wasn't in a hurry and I got another HH some weeks later (ah ah). If I didn't called they would have let it in backorder (order not canceled). Another day (and another order), I did not call, and they shipped the item the next day... If there's a real problem and LEGO Shop at Home really needs to contact you, they'll send you an email. Otherwise, no need to call them (unless you want some informations about your order's status). Or if you want to chat with some frienly customer service person! ;-) But if you're really in for some fun than you should call ebay customer service and wait 30 minutes listening to this ever repeating track which is sooooo short that it makes me wonder why they didn't take like a 3 minute song... or something from meatloaf... Quote
hxckid88 Posted November 5, 2014 Posted November 5, 2014 Or if you want to chat with some frienly customer service person! ;-) But if you're really in for some fun than you should call ebay customer service and wait 30 minutes listening to this ever repeating track which is sooooo short that it makes me wonder why they didn't take like a 3 minute song... or something from meatloaf... 30 minutes..... don't be giving people false hope. It's more like 7 hours. 1 Quote
JM123 Posted November 5, 2014 Posted November 5, 2014 Just bought all the 4 TH left from the Toychamp stores Apeldoorn and Zwolle. Furthermore received 3 more TH by shipping from them. Absolutely mint boxes! 1 was even carried in the original factory case :-D happy me. I've enough.. but the gate has also closed for me to get these at retail or below.. finito Quote
JM123 Posted November 5, 2014 Posted November 5, 2014 Congrats I guess ;-) Tnx! Happy man today. You also congratulations with the 24 you picked up at the local Intertoys ;-) Quote
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