dakotahorn Posted April 12, 2013 Share Posted April 12, 2013 Ok, so I bought a Golden Dragon from Walmarts site to store along with a bunch of other sets back in January. Problem is the GD came in a freaking bubble mailer while everything else was shipped in boxes. Well guess what the GD box was damaged... not insignificantly either. I meant to return it, but got lazy and forgot. So my question is would it be unethical to buy a new one mint from Walmart and return the one they carelessly shipped with that receipt? Im torn. Quote Link to comment Share on other sites More sharing options...
c666187 Posted April 12, 2013 Share Posted April 12, 2013 I say no. Tell them you changed your mind when you return it. Walmart will put it back on the shelf and sell it to someome whp wants to play with it. Seems like it works out right. Quote Link to comment Share on other sites More sharing options...
comicblast Posted April 12, 2013 Share Posted April 12, 2013 I would just go to customer service and ask to exchange it. I'm sure that they would let you do that. I would not recommend doing what you suggested though. Too shady for me. Quote Link to comment Share on other sites More sharing options...
chess227 Posted April 12, 2013 Share Posted April 12, 2013 No, I don't think so. If you purchased it from Walmart and will be doing the buy and return there as well, I say okay. Doing what comicblast probably won't work since walmart ships back their stuff to walmart online. Even if they carry it in store, if you purchased it online, they have to refund only and ship it back. My store did it to me when I had a similar instance. I hate Walmart's customer service policies almost as much as I hate Toys R Us' markup. Target is literally the only B&M store i will purchase items from with the occasional Barnes and Noble purchase. Quote Link to comment Share on other sites More sharing options...
hepcatpunk Posted April 12, 2013 Share Posted April 12, 2013 Wal-Mart takes back practically anything, receipt or not. You have the receipt---they'll likely let you exchange, or at worst give you store credit. Quote Link to comment Share on other sites More sharing options...
Darth_Raichu Posted April 12, 2013 Share Posted April 12, 2013 Ok, so I bought a Golden Dragon from Walmarts site to store along with a bunch of other sets back in January. Problem is the GD came in a freaking bubble mailer while everything else was shipped in boxes. Well guess what the GD box was damaged... not insignificantly either. I meant to return it, but got lazy and forgot. So my question is would it be unethical to buy a new one mint from Walmart and return the one they carelessly shipped with that receipt? Im torn. On all my site to store orders they opened the package during pickup for my inspection. I never had any problem swapping less than mint sets right away, providing they had one in stock. If they had none in stock, the return counter was just a few feet away. I personally do not pass the outcome of my laziness to someone else Quote Link to comment Share on other sites More sharing options...
dakotahorn Posted April 12, 2013 Author Share Posted April 12, 2013 On all my site to store orders they opened the package during pickup for my inspection. I never had any problem swapping less than mint sets right away, providing they had one in stock. If they had none in stock, the return counter was just a few feet away. I personally do not pass the outcome of my laziness to someone else None in store and GD was on sale so I didn't return. Quote Link to comment Share on other sites More sharing options...
dunkers97 Posted April 12, 2013 Share Posted April 12, 2013 I say thats a little undignified, just tell costumer service what happened and I'm almost positive that they'll let you exchange it. Quote Link to comment Share on other sites More sharing options...
Rich B Posted April 12, 2013 Share Posted April 12, 2013 I say thats a little undignified, just tell costumer service what happened and I'm almost positive that they'll let you exchange it. Exactly, while it wouldn't be a big deal to buy a new one and return it (believe me more people do this then you think), just be honest with them and I'm sure they'll take it back. That way you don't feel guilty and you still get the nice clean and pristine set. Quote Link to comment Share on other sites More sharing options...
dakotahorn Posted April 12, 2013 Author Share Posted April 12, 2013 Exactly, while it wouldn't be a big deal to buy a new one and return it (believe me more people do this then you think), just be honest with them and I'm sure they'll take it back. That way you don't feel guilty and you still get the nice clean and pristine set. I'll probably just try this. But I do find the differing opinions interesting. Quote Link to comment Share on other sites More sharing options...
sadowsk1 Posted April 12, 2013 Share Posted April 12, 2013 I say thats a little undignified, just tell costumer service what happened and I'm almost positive that they'll let you exchange it. Agreed. Walmart customer service has always treated me fairly. Quote Link to comment Share on other sites More sharing options...
srm_520 Posted April 12, 2013 Share Posted April 12, 2013 Remember - WalMart customer service doesn't care. They will take back anything and at the very least provide you with store credit. We returned stuff from online to them, and it wasn't a big deal, and even though I can't stand Wal-Mart, you know you'll always use store eventually. I wouldn't even think twice - tell them it's damaged without a receipt - you don't even need to explain it. They'll take it back. Quote Link to comment Share on other sites More sharing options...
c666187 Posted April 12, 2013 Share Posted April 12, 2013 Nothing shady about it.. . Quote Link to comment Share on other sites More sharing options...
hxckid88 Posted April 12, 2013 Share Posted April 12, 2013 Not at all as the end result is the same. I've actually done this in a way. Quote Link to comment Share on other sites More sharing options...
1derman Posted April 13, 2013 Share Posted April 13, 2013 I'm not sure what part you think might be unetical.. did you leave something out? You ordered an item and a damaged item came. Do you feel like you're inconveniencing them by waiting too long to return it, or did you open it and use it? Or do you have 2 when you paid or one? I don't understand. Either way, if it was your local hobby shop that made a mistake, I'd say just get a refund.. but it's walmart, and there is really no shame in taking advantage of their mistakes. No one will lose an entire cent out of what you're gonna do, no one will be blamed, no jobs lost, and don't forget how badly wal mart screws over small businesses. You're kharma is in the clear. Quote Link to comment Share on other sites More sharing options...
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