It seems that LEGO Shop at Home's system can now keep track of previous orders in relations to the qtn limits. Ie: If you buy 5x D.O. today, you cannot order 5 more D.O. tomorrow. Well your second order will go through, but the system will cancel your order shortly.

Is this something that have been implemented lately? If so, when do they reset the limit?

Edited November 12, 20187 yr by tacsniper

I knew something was up when they adjusted the way you login to your account. Also, when I was in-store, they were able to email me my receipt to me...this was new. However, I did manage to get a promo set in-store and also online ordering. I haven't run into any large ordering issues, but I think Lego are tracking more purchase data or at least viewing data they have always collected in a amore manageable format.

6 minutes ago, tacsniper said:

It seems that LEGO Shop at Home's system can now keep track of previous orders in relations to the qtn limits. Ie: If you buy 5x D.O. today, you cannot order 5 more D.O. tomorrow. Well your second order will go through, but the system will cancel your order shortly.

Is this something that have been implemented lately? If so, when do they reset the limit?

Been like that in Europe for ages. You can circumvent it by placing orders by phone.

7 hours ago, Val-E said:

Been like that in Europe for ages. You can circumvent it by placing orders by phone.

Europe's limit is much higher isn't it? North America is limit of 5 on 99.99% of all items on LEGO Shop at Home

3 hours ago, tacsniper said:

Europe's limit is much higher isn't it? North America is limit of 5 on 99.99% of all items on LEGO Shop at Home

Run-of-the-mill sets in the UK are often 20x. I remember the good old days when the 10221 SSD was 99x ?

12 hours ago, Val-E said:

Been like that in Europe for ages. You can circumvent it by placing orders by phone.

Or by preferably investing in sets with higher limits, or by investing in a larger amount of different sets (with lower limits) than before. Or by having multiple accounts.

Just got my order canceled today.  Thought I was safe with waiting till the order ships but I guess not anymore after reading this thread. 

3 hours ago, Dark Helmet said:

Just got my order canceled today.  Thought I was safe with waiting till the order ships but I guess not anymore after reading this thread. 

Did you go over the quantity limits on an item?

51 minutes ago, redcell said:

Did you go over the quantity limits on an item?

Yes. But it seems like a time limit of when it refreshes. It’s a limit of 5. I bought 1 in July and the  4 in sets of two this past week. I tried to buy another 2 today and it canceled the order. I wanted to see if I could get 1 and it went through. I will wait till that ships and try calling in my next order. 

They want all kids to get their LEGO from them this x-mas season instead of from resellers imo 

12 hours ago, Lordoflego said:

They want all kids to get their LEGO from them this x-mas season instead of from resellers imo 

Why don't they just produce more? I thought they were already with the vast amount of boring sets (eg. Star Wars) still unsold gathering dust everywhere. I struggle to understand... just let any buyer order as much as they want and just make a lot more, how hard can it be? I'm sure a company of LEGO's size can reserve some production capacity to fill in any gaps in supply. Apart from LEGO and Amazon, you can more-or-less order as many sets as you want from anywhere else with multiple orders. I've placed several orders of 100+ from Tesco Direct and Asda without a problem. It's very rare I do this now as my buy-in discount is now way higher than it was.

Alibaba will let you buy 10,000 knock-offs so why not LEGO?

Edited November 15, 20187 yr by TabbyBoy

LEGO is a strange company with really strange ideas. If this was a public company, I'm guessing stockholders would be throwing tantrums over operational procedures and policies.

6 minutes ago, iahawks550 said:

LEGO is a strange company with really strange ideas. If this was a public company, I'm guessing stockholders would be throwing tantrums over operational procedures and policies.

If they don't get their act together, we'll be saying, " LEGO WAS a strange company". I had a chance of working for them a few years ago, I'm now glad I didn't.

LEGO has been around for a long time. They aren't going anywhere, but they have completely failed to build upon what they are good at. Instead, they get in their own way, produce 50% repeat garbage, 25% new but uninspired stuff, and 25% incredible pieces. From being the hottest Christmas toy two years ago to seeing shelves full, waiting for clearance.

1 hour ago, TabbyBoy said:

If they don't get their act together, we'll be saying, " LEGO WAS a strange company". I had a chance of working for them a few years ago, I'm now glad I didn't.

I often wonder if you actually believe the ridiculous things that come out of your mouth.

19 minutes ago, redcell said:

I often wonder if you actually believe the ridiculous things that come out of your mouth.

As far as I'm aware, they came from my finger tips, not my mouth. I personal don't wonder about any BP member as I have better things to worry about.

35 minutes ago, redcell said:

I often wonder if you actually believe the ridiculous things that come out of your mouth.

I'm pretty sure that's called talking out of one's a**.

SAH has definitely made some changes you can no longer make multiple orders containing max limits of the same item. It is really frustrating because we have had 4 orders cancelled and the authorizations are still there in paypal 6 days after cancelling the order. 

anyone ever found a way around these small limits now?

42 minutes ago, joneyyy1981 said:

anyone ever found a way around these small limits now?

Nope.  But I'd just be happy if they could communicate how long they last for instead of having to place orders and get them cancelled to find out.

Last time I ordered Fossils was July 1st, 3rd & 5th for a total of 3.  Ordered one more on August 28th and was cancelled.  Just tried ordering one more today, October 18th and it was cancelled.

1 hour ago, gmpirate said:

Last time I ordered Fossils was July 1st, 3rd & 5th for a total of 3.  Ordered one more on August 28th and was cancelled.  Just tried ordering one more today, October 18th and it was cancelled.

Be aware that if you keep ordering to be canceled - your limit will sometimes go to 0.

5 hours ago, KShine said:

Be aware that if you keep ordering to be canceled - your limit will sometimes go to 0.

Not like I'm trying to get cancelled.  Some things reset, some take longer and some who knows.  I actually keep a spreadsheet of my orders now so I don't go over limits.

1 hour ago, gmpirate said:

Not like I'm trying to get cancelled.  Some things reset, some take longer and some who knows.  I actually keep a spreadsheet of my orders now so I don't go over limits.

Understood, but if they are still banning - I think that over ordering can get you on their rader.

2 hours ago, KShine said:

Understood, but if they are still banning - I think that over ordering can get you on their rader.

Hey, if I'm not on people's radar I'm not trying hard enough 😝

On 10/18/2020 at 10:42 AM, KShine said:

Be aware that if you keep ordering to be canceled - your limit will sometimes go to 0.

not sure if this is about constantly over-ordering or re-ordering to test existing limits.

If it's the latter; how would onw know they have been reset without trying?

I get this from LEGO:

We sometimes put limits on popular sets so as many LEGO fans as possible can get their hands on them. Although you won’t be able to buy those sets right now, we regularly change and remove purchase limits, so it’s a good idea to keep an eye on our website over the next few months.