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LEGO Shop at Home Limits

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It seems that LEGO Shop at Home's system can now keep track of previous orders in relations to the qtn limits. Ie: If you buy 5x D.O. today, you cannot order 5 more D.O. tomorrow. Well your second order will go through, but the system will cancel your order shortly.

Is this something that have been implemented lately? If so, when do they reset the limit?

Edited by tacsniper

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I knew something was up when they adjusted the way you login to your account. Also, when I was in-store, they were able to email me my receipt to me...this was new. However, I did manage to get a promo set in-store and also online ordering. I haven't run into any large ordering issues, but I think Lego are tracking more purchase data or at least viewing data they have always collected in a amore manageable format.

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6 minutes ago, tacsniper said:

It seems that LEGO Shop at Home's system can now keep track of previous orders in relations to the qtn limits. Ie: If you buy 5x D.O. today, you cannot order 5 more D.O. tomorrow. Well your second order will go through, but the system will cancel your order shortly.

Is this something that have been implemented lately? If so, when do they reset the limit?

Been like that in Europe for ages. You can circumvent it by placing orders by phone.

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7 hours ago, Val-E said:

Been like that in Europe for ages. You can circumvent it by placing orders by phone.

Europe's limit is much higher isn't it? North America is limit of 5 on 99.99% of all items on LEGO Shop at Home

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Guest TabbyBoy
3 hours ago, tacsniper said:

Europe's limit is much higher isn't it? North America is limit of 5 on 99.99% of all items on LEGO Shop at Home

Run-of-the-mill sets in the UK are often 20x. I remember the good old days when the 10221 SSD was 99x ?

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12 hours ago, Val-E said:

Been like that in Europe for ages. You can circumvent it by placing orders by phone.

Or by preferably investing in sets with higher limits, or by investing in a larger amount of different sets (with lower limits) than before. Or by having multiple accounts.

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3 hours ago, Dark Helmet said:

Just got my order canceled today.  Thought I was safe with waiting till the order ships but I guess not anymore after reading this thread. 

Did you go over the quantity limits on an item?

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51 minutes ago, redcell said:

Did you go over the quantity limits on an item?

Yes. But it seems like a time limit of when it refreshes. It’s a limit of 5. I bought 1 in July and the  4 in sets of two this past week. I tried to buy another 2 today and it canceled the order. I wanted to see if I could get 1 and it went through. I will wait till that ships and try calling in my next order. 

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Guest TabbyBoy
12 hours ago, Lordoflego said:

They want all kids to get their LEGO from them this x-mas season instead of from resellers imo 

Why don't they just produce more? I thought they were already with the vast amount of boring sets (eg. Star Wars) still unsold gathering dust everywhere. I struggle to understand... just let any buyer order as much as they want and just make a lot more, how hard can it be? I'm sure a company of LEGO's size can reserve some production capacity to fill in any gaps in supply. Apart from LEGO and Amazon, you can more-or-less order as many sets as you want from anywhere else with multiple orders. I've placed several orders of 100+ from Tesco Direct and Asda without a problem. It's very rare I do this now as my buy-in discount is now way higher than it was.

Alibaba will let you buy 10,000 knock-offs so why not LEGO?

Edited by TabbyBoy

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LEGO is a strange company with really strange ideas. If this was a public company, I'm guessing stockholders would be throwing tantrums over operational procedures and policies.

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Guest TabbyBoy
6 minutes ago, iahawks550 said:

LEGO is a strange company with really strange ideas. If this was a public company, I'm guessing stockholders would be throwing tantrums over operational procedures and policies.

If they don't get their act together, we'll be saying, " LEGO WAS a strange company". I had a chance of working for them a few years ago, I'm now glad I didn't.

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LEGO has been around for a long time. They aren't going anywhere, but they have completely failed to build upon what they are good at. Instead, they get in their own way, produce 50% repeat garbage, 25% new but uninspired stuff, and 25% incredible pieces. From being the hottest Christmas toy two years ago to seeing shelves full, waiting for clearance.

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1 hour ago, TabbyBoy said:

If they don't get their act together, we'll be saying, " LEGO WAS a strange company". I had a chance of working for them a few years ago, I'm now glad I didn't.

I often wonder if you actually believe the ridiculous things that come out of your mouth.

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Guest TabbyBoy
19 minutes ago, redcell said:

I often wonder if you actually believe the ridiculous things that come out of your mouth.

As far as I'm aware, they came from my finger tips, not my mouth. I personal don't wonder about any BP member as I have better things to worry about.

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35 minutes ago, redcell said:

I often wonder if you actually believe the ridiculous things that come out of your mouth.

I'm pretty sure that's called talking out of one's a**.

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SAH has definitely made some changes you can no longer make multiple orders containing max limits of the same item. It is really frustrating because we have had 4 orders cancelled and the authorizations are still there in paypal 6 days after cancelling the order. 

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