20 minutes ago, Bold-Arrow said:

It actually said that you were indentified as a reseller ?  

pasted the exact pop up window below.  Like I said I personally don't buy much from them at all which the odd part.

What I spent last 4 months under this account.

Oct $1692

Sept $410

Aug $557

July $810

so probably if you do have big amounts built up not wise to do so as it does wipe out everything.

logged into TRU rewards to check if I had any rewards and got the "You have been identified as a reseller" pop up window.

All balances 0'd out

kind of funny as I hardly go there.  Last order placed online was 6 months ago for Gallimimus traps.   Don't truth, don't stack coupons or anything.  Just shows you how random there systems are.  

Guess me and Geoffrey aren't friends anymore

I got an email that I was identified as a reseller. I'm 100% positive it was from GT orders.

4 minutes ago, dcdfan said:

I got an email that I was identified as a reseller. I'm 100% positive it was from GT orders.

I did 1 order of 100 on this account back in July.  I did the 800 on a friends account.  500 , 200 and 100.

only thing I can think is Oct I travel a lot and hit Bricktobers from Nashville to FL.  Have like 10 or 12 different stores on there.  Maybe that is a flag, who knows.

The GT set's name even has Trap in it and we didn't clue in.

Wow, I can't believe that. I was sure you were joking about the pop-up.

4 minutes ago, ravenb99 said:

I did 1 order of 100 on this account back in July.  I did the 800 on a friends account.  500 , 200 and 100.

only thing I can think is Oct I travel a lot and hit Bricktobers from Nashville to FL.  Have like 10 or 12 different stores on there.  Maybe that is a flag, who knows.

Isn't it possible they use reports from individual shop managers, as well, on suspected resellers which would then trigger account history reviews? I would imagine that would make sense.

5 minutes ago, ravenb99 said:

I did 1 order of 100 on this account back in July.  I did the 800 on a friends account.  500 , 200 and 100.

only thing I can think is Oct I travel a lot and hit Bricktobers from Nashville to FL.  Have like 10 or 12 different stores on there.  Maybe that is a flag, who knows.

Maybe Geoffrey turned you in to the Truth patrol http://pre02.deviantart.net/5eeb/th/pre/f/2013/044/a/d/geoffrey_by_maleena_kyle-d5uvfq7.jpg

19 minutes ago, ravenb99 said:

pasted the exact pop up window below.  Like I said I personally don't buy much from them at all which the odd part.

What I spent last 4 months under this account.

Oct $1692

Sept $410

Aug $557

July $810

so probably if you do have big amounts built up not wise to do so as it does wipe out everything.

Boooooo

4 minutes ago, romoore245 said:

Maybe Geoffrey turned you in to the Truth patrol http://pre02.deviantart.net/5eeb/th/pre/f/2013/044/a/d/geoffrey_by_maleena_kyle-d5uvfq7.jpg

thats one sexy Geoffrey

 

5 minutes ago, Battrax said:

Isn't it possible they use reports from individual shop managers, as well, on suspected resellers which would then trigger account history reviews? I would imagine that would make sense.

could be, but with purchases that low not sure what one would be reselling.  Think it would be more automated though of something that sets it off.  If they look back to last year then I could understand as easily spent 15-20k last Oct.  Just have different sources now and don't use them much anymore.  Plus one of the 2 good ones closed here leaving the crappier one so that is another reason for decline in purchases from them.

4 minutes ago, dcdfan said: I got an email that I was identified as a reseller. I'm 100% positive it was from GT orders.

I did 1 order of 100 on this account back in July.  I did the 800 on a friends account.  500 , 200 and 100.

only thing I can think is Oct I travel a lot and hit Bricktobers from Nashville to FL.  Have like 10 or 12 different stores on there.  Maybe that is a flag, who knows.

The account they sent the email to was under a year old. The larger orders were on an older account that hasn't been banned.

The account that's not banned is also the account with the multiple TRU coupons in stores.

BTW, I can not wait till this quote mess is fixed!

So when will TRU realize that resellers are the the ones keeping them afloat (barely) 10 months out of the year ?

 

15 minutes ago, Darth_Raichu said:

So when will TRU realize that resellers are the the ones keeping them afloat (barely) 10 months out of the year ?

 

when they are all like this

13 minutes ago, ravenb99 said:

when they are all like this

at least two have already gone out of business in atlanta area within the last year.

Edited November 13, 201510 yr by jerryherb

25 minutes ago, ravenb99 said:

when they are all like this

I just went to one like that in August... Google said it was there, storefront said otherwise.

14 minutes ago, jerryherb said:

at least two have already gone out of business in atlanta area within the last year.

I'm giving you a like because I really don't see how all these stores are staying in business... I've got three within reasonable driving distance (4th 2 hours away) and at least one of them is always dead. Doesn't make sense.... these aren't Starbucks where you have a teenie space and you can catch the casual "shopper."

Thanks for the heads up. I just used $800 reward that I was saving to buy the iPad pro.

But now I still have around $3000 worth of point waiting for generate the reward.

I used my tru credit card with my membership.

And I haven't receive the pop up message yet (touch wood).

Try to figure out how tru ban people.

I spend around $10k per month using tru card. For the last 3 month.

I think since Synchrony took over the Rewards program in September they are the ones behind this not TRU. Has anyone gotten banned that wasn't using their TRU CC? Also , rumor has it you should keep you rewards balance below 50,000 points.  

11 minutes ago, Pseudoty said:

I think since Synchrony took over the Rewards program in September they are the ones behind this not TRU. Has anyone gotten banned that wasn't using their TRU CC? Also , rumor has it you should keep you rewards balance below 50,000 points.  

Banned from Rewards, no CC on that account or name.

Edited November 14, 201510 yr by dcdfan

7 minutes ago, dcdfan said:

Banned from Rewards, no CC on that account or name.

are u able to place orders online ?

I would guess it is only affecting non-credit card users.  I'm an analyst for a major credit card issuer (not Synchrony) and I am almost certain they can't ban you from using your rewards earned from credit card purchases.  The amount of red tape those two companies would have to go through to kill someone's reward points would be amazing.  One call from that customer to the CFPB could make Synchrony liable for gigantic fines, whether it is hidden in a credit card disclosure or not.  I can;t imagine it.  

37 minutes ago, Bold-Arrow said:

are u able to place orders online ?

Yes, just no rewards for that email address.

1 hour ago, dday0606 said:

I would guess it is only affecting non-credit card users.  I'm an analyst for a major credit card issuer (not Synchrony) and I am almost certain they can't ban you from using your rewards earned from credit card purchases.  The amount of red tape those two companies would have to go through to kill someone's reward points would be amazing.  One call from that customer to the CFPB could make Synchrony liable for gigantic fines, whether it is hidden in a credit card disclosure or not.  I can;t imagine it.  

ravenb99,

do you have TRU credit card?

I can confirm this assumption. I got the ban from my original non-cc email, got an email talking about their policy and how rewards are for consumers and then saying my account is deactivated. I logged in and I got the same pop-up posted above. I later applied for the TRU Mastercard and a few purchases later, same email. But this time, when I log in, no pop up. Rewards are still being tacked on and operating as normal. It has been a month now.

im curious as to why anybody would not use a cc for tru? unless you regulary have gift cards that are more than 10% off?

im curious as to why anybody would not use a cc for tru? unless you regulary have gift cards that are more than 10% off?

Online there's no incentive to use a CC...