Here's the scenario... I have multiples of 1 item for sale and don't feel like making multiple listings so I use the quantity field. I setup shipping to be actual cost based on dimensions and services. When a user buys more than 1, they are getting a "shipping discount" even though I have discounts turned OFF.
It was a Mars Rover... to ship one was approx $11. Shipping two came out to $13.50 and eBay had the nerve to print "You gave an $8.50 shipping discount" on the order... and I'm thinking, hell no I didn't. I don't use flat rate because it never handles that scenario properly either.
How do you guys set that up? I think I'll be OK for this one, but if someone ever bought larger sets in multiples (which can get heavy) or something like the MP-Grimlocks which are just large boxes, this could really cut into the profits.
And no, upping the price and doing free shipping isn't a good option... It'll put me out of reach of Canadian buyers if I want to offer it for sale in the US (that $11 translates to at least $16 to the US in this case).
I'm thinking I'll just have to up the package size & weight just in case... I don't try to make money on shipping (I've been known to refund large differences in payment vs cost). It would be nice to be close though since feeBay takes a cut of the shipping cost.
You can post now and register later.
If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.
Here's the scenario... I have multiples of 1 item for sale and don't feel like making multiple listings so I use the quantity field. I setup shipping to be actual cost based on dimensions and services. When a user buys more than 1, they are getting a "shipping discount" even though I have discounts turned OFF.
It was a Mars Rover... to ship one was approx $11. Shipping two came out to $13.50 and eBay had the nerve to print "You gave an $8.50 shipping discount" on the order... and I'm thinking, hell no I didn't. I don't use flat rate because it never handles that scenario properly either.
How do you guys set that up? I think I'll be OK for this one, but if someone ever bought larger sets in multiples (which can get heavy) or something like the MP-Grimlocks which are just large boxes, this could really cut into the profits.
And no, upping the price and doing free shipping isn't a good option... It'll put me out of reach of Canadian buyers if I want to offer it for sale in the US (that $11 translates to at least $16 to the US in this case).
I'm thinking I'll just have to up the package size & weight just in case... I don't try to make money on shipping (I've been known to refund large differences in payment vs cost). It would be nice to be close though since feeBay takes a cut of the shipping cost.