Selling Lego on Amazon.com

[Jackson]

Amazon changed something with my account. Until a week ago, I was getting the buy box consistently on several products, but for the last seven days, my buy-box instances have literally been 0. I did some tests by lowering my price way below the buy-box price, but I am still not ever getting the buy box. Has anyone here had this happen before?

[Bold-Arrow]

1 hour ago, Jackson said:

Amazon changed something with my account. Until a week ago, I was getting the buy box consistently on several products, but for the last seven days, my buy-box instances have literally been 0. I did some tests by lowering my price way below the buy-box price, but I am still not ever getting the buy box. Has anyone here had this happen before?

Are you listings  eligible for feature offers ? 

[Jackson]

Seems like they are eligible. 

[Darth_Raichu]

2 hours ago, Jackson said:

Amazon changed something with my account. Until a week ago, I was getting the buy box consistently on several products, but for the last seven days, my buy-box instances have literally been 0. I did some tests by lowering my price way below the buy-box price, but I am still not ever getting the buy box. Has anyone here had this happen before?

Amazon is probably saying you have not forked enough money to them

[chaozz]

you get any dings on your account?

[chaozz]

this is a new one,, Looks like Lego might be going after euro listings

We have deactivated the listings shown at the bottom of this email.

Why is this happening?

We have taken this measure because we suspect your listing for this product infringes on the intellectual property of others. The listing of this product uses the protected copyright image of a rights owner on its product detail page. We have not been able to confirm that you are authorized to use this copyrighted image on the product detail page. Unauthorized use of copyright image is likely to cause confusion as to the source, endorsement or affiliation of the goods. Infringement of copyright

[Bricklectic]

13 minutes ago, chaozz said:

this is a new one,, Looks like Lego might be going after euro listings

We have deactivated the listings shown at the bottom of this email.

Why is this happening?

We have taken this measure because we suspect your listing for this product infringes on the intellectual property of others. The listing of this product uses the protected copyright image of a rights owner on its product detail page. We have not been able to confirm that you are authorized to use this copyrighted image on the product detail page. Unauthorized use of copyright image is likely to cause confusion as to the source, endorsement or affiliation of the goods. Infringement of copyright

Was it on a lot of your listings? Can you share which one

[chaozz]

3 hours ago, Bricklectic said:

Was it on a lot of your listings? Can you share which one

21172 euro listing 

[Brick625]

Hi everyone,
I just received an email from Amazon titled “Action Required: Your Listings Are at Risk of Deactivation.”

It’s flagged as a Suspected Intellectual Property Violation  — apparently because the title included the term "The Mandalorian." I’ve already edited the listing to remove the trademarked term, but it says changes may take up to 48 hours to update. The notice says I need to address this issue by August 25.

I'm concerned this won’t be enough, and I’ve read that deleting the listing doesn’t remove the violation from account health.

Has anyone dealt with this before?
What else can I do to get this issue removed from my account?

Thanks in advance!

[exciter1]

49 minutes ago, Brick625 said:

Hi everyone,
I just received an email from Amazon titled “Action Required: Your Listings Are at Risk of Deactivation.”

It’s flagged as a Suspected Intellectual Property Violation  — apparently because the title included the term "The Mandalorian." I’ve already edited the listing to remove the trademarked term, but it says changes may take up to 48 hours to update. The notice says I need to address this issue by August 25.

I'm concerned this won’t be enough, and I’ve read that deleting the listing doesn’t remove the violation from account health.

Has anyone dealt with this before?
What else can I do to get this issue removed from my account?

Thanks in advance!

My violations have been disappearing pretty quickly.

[Brick625]

4 minutes ago, exciter1 said:

My violations have been disappearing pretty quickly.

Thanks for the reply! Just to clarify — did you take any additional steps, or did the violations clear on their own after you updated or removed the listing?

Appreciate the insight!

[exciter1]

1 minute ago, Brick625 said:

Thanks for the reply! Just to clarify — did you take any additional steps, or did the violations clear on their own after you updated or removed the listing?

Appreciate the insight!

It just disappeared after removing the listing. No additional steps.

[Brick625]

6 minutes ago, exciter1 said:

It just disappeared after removing the listing. No additional steps.

Thanks for the info! I read on the Amazon forums that Suspected Intellectual Property Violations might not be removed even if the listing is deleted, which is why I’m a bit concerned.

Was your violation also for “Suspected Intellectual Property” — specifically trademark misuse?

Under the “Resolve” section, I only have an “Edit” button available, so I removed “The Mandalorian” from the title, but I’m not sure if that’ll be enough.'