danielnorber Posted May 23, 2014 Share Posted May 23, 2014 Hi everyone, Whenever I try to attach a bonus coupon (for instance, 3,000 points when you spend $10) I can apply the coupon, but the points don't show up in my account. Has anyone encountered this and fixed it? Thanks! D Quote Link to comment Share on other sites More sharing options...
exciter1 Posted May 23, 2014 Share Posted May 23, 2014 I have not, but you can call the SYWR call center and they might be able to check into it for you. 1.800.991.8708 8 AM-11 PM CST, 7 days a week, except for certain holidays Quote Link to comment Share on other sites More sharing options...
danielnorber Posted May 24, 2014 Author Share Posted May 24, 2014 Yeah, I've tried to talk to them...no one ever seems to know why it's happening, so I just have to call every time I place an order to get the bonus points. It's not awful, but I just wish I didn't have to do it. Quote Link to comment Share on other sites More sharing options...
exciter1 Posted May 24, 2014 Share Posted May 24, 2014 Yeah, I've tried to talk to them...no one ever seems to know why it's happening, so I just have to call every time I place an order to get the bonus points. It's not awful, but I just wish I didn't have to do it. That stinks! It might be worth your time to create a new account. Quote Link to comment Share on other sites More sharing options...
Soadfan4ever Posted May 24, 2014 Share Posted May 24, 2014 That stinks! It might be worth your time to create a new account. Something similar happened to me last year. I agree with exciter, the simplest thing would be to just make a new one. As long as you didn't pay for SYWMax your really not losing much. Quote Link to comment Share on other sites More sharing options...
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