TheDarkness Posted August 7, 2013 Share Posted August 7, 2013 I cannot help but laugh over this. Amongst my last order from Amazon.co.uk was a few boxes of the 9461 Swamp Creature set. Instead of placing them in the box with the rest of the Lego, someone with a far greater intellect than I possess decided to put the sets into their dvd boxes. Needless to say they didn't fit properly, so needed to be pushed down a bit just to squish in..... Quote Link to comment Share on other sites More sharing options...
DoNotInsertIntoMouth Posted August 7, 2013 Share Posted August 7, 2013 I cannot help but laugh over this. Amongst my last order from Amazon.co.uk was a few boxes of the 9461 Swamp Creature set. Instead of placing them in the box with the rest of the Lego, someone with a far greater intellect than I possess decided to put the sets into their dvd boxes. Needless to say they didn't fit properly, so needed to be pushed down a bit just to squish in..... I bet the person just sat on it - then shoved it in there. Quote Link to comment Share on other sites More sharing options...
justafrog Posted August 7, 2013 Share Posted August 7, 2013 I don't know if they're doing this through Amazon UK, but through their U.S. site I've been getting follow up emails after purchases requesting "packaging and shipping feedback" - I haven't followed through, but I'm hopeful they realize they have some un-neutered, un-housebroken gorillas doing some of their packaging and are trying to put a stop to their hilarious simian antics. Quote Link to comment Share on other sites More sharing options...
TheDarkness Posted August 7, 2013 Author Share Posted August 7, 2013 It looks that way. As the sets were dirt cheap I am not that phased by it and can see the humour as I shake my head. Quote Link to comment Share on other sites More sharing options...
willy431 Posted August 7, 2013 Share Posted August 7, 2013 Wow! I'll post a pic of the lr wagon I received monday from them. Something is going on there lately. My packages were nearly pefect for years from them. Lately every lego is smashed...and rest of order (in same box!) Is mint. I didn't complain since I am on verge of flagged there too...but there must have been a lego handling memo sent to shipping folks and they are upset? You want to complain about lego boxes smashed.....take this! Quote Link to comment Share on other sites More sharing options...
DoNotInsertIntoMouth Posted August 7, 2013 Share Posted August 7, 2013 I got a couple today that were perfect. I haven't noticed any issues. Quote Link to comment Share on other sites More sharing options...
TheDarkness Posted August 7, 2013 Author Share Posted August 7, 2013 It has been hit and miss with them lately. Water damage on one order, the next a technic Crawler went AWOL (data was never placed in their tracking system either) then an order mysteriously got returned to them, all consecutive orders. Last few orders were fine. But packing Lego in a dvd box is ummmm.....rather thick! Quote Link to comment Share on other sites More sharing options...
kishidan69 Posted August 7, 2013 Share Posted August 7, 2013 That is certainly unacceptable. I have never ordered (or at least been able to) from the overseas Amazon sites, just out of interest, in such a situation, is it usually worth the fight in getting them to either send out a replacement or provide a refund? Quote Link to comment Share on other sites More sharing options...
TheDarkness Posted August 7, 2013 Author Share Posted August 7, 2013 That is certainly unacceptable. I have never ordered (or at least been able to) from the overseas Amazon sites, just out of interest, in such a situation, is it usually worth the fight in getting them to either send out a replacement or provide a refund? Usually yes it is worth it, however after a string of bad luck and partial refunds, I am not going to bother about a couple of sets I paid like $5 for. That being said, they treated them as such too Quote Link to comment Share on other sites More sharing options...
sadowsk1 Posted August 7, 2013 Share Posted August 7, 2013 That's a shame. Hopefully all your experiences don't turn out like this. It's tough to blame Amazon as a whole though, companies that large are bound to have a few bad apples in them or at least people that exercise poor judgement. I'm sure that by letting Amazon know you will be doing a lot of other people a favor by helping to correct the employee. Quote Link to comment Share on other sites More sharing options...
TheDarkness Posted August 7, 2013 Author Share Posted August 7, 2013 That's a shame. Hopefully all your experiences don't turn out like this. It's tough to blame Amazon as a whole though, companies that large are bound to have a few bad apples in them or at least people that exercise poor judgement. I'm sure that by letting Amazon know you will be doing a lot of other people a favor by helping to correct the employee. Hahahah. I have always send them feedback about their packaging across the world, as I am sure many people have. Hasn't changed a single thing in the years I have been buying from them. Quote Link to comment Share on other sites More sharing options...
Guest eightbrick Posted August 7, 2013 Share Posted August 7, 2013 Wow. That is actually pretty funny, especially with your wording (eg. "... someone with a far greater intellect than I possess..."). I have yet to use Amazon to order Lego (yeah, yeah, I know, that's practically sacrilege on this site), this might make me think twice. Quote Link to comment Share on other sites More sharing options...
glucapg Posted August 7, 2013 Share Posted August 7, 2013 Same to me with a 9488 and a 9489 Quote Link to comment Share on other sites More sharing options...
Gondorian Posted August 7, 2013 Share Posted August 7, 2013 Well, it just struck me what a great deal that Quote Link to comment Share on other sites More sharing options...
TheDarkness Posted August 7, 2013 Author Share Posted August 7, 2013 It was a good deal. I just didn't expect them to pass that saving onto their shipping method by using dvd "boxes". Not the first time though it seems which actually is disappointing as I thought this would be a once off. Quote Link to comment Share on other sites More sharing options...
Lateral-G Posted August 7, 2013 Share Posted August 7, 2013 Interesting...I keep getting emails from AmazonUK wanting me to rate their shipping. Not the product, just shipping. The ask questions about how the item was packed, was their any damage to the shipping box or the contents, etc. I've only ordered from AmazonUK a few times but I must have received 10 or more emails asking me to rate their shipping service. Quote Link to comment Share on other sites More sharing options...
remy1492 Posted August 10, 2013 Share Posted August 10, 2013 I had several orders placed over two weeks. They combined them into one box and smashed the heck out of the boxes. Its ok, my kids are 2 an 4 and wont mind a dented box, but a collector would. Quote Link to comment Share on other sites More sharing options...
DoNotInsertIntoMouth Posted August 10, 2013 Share Posted August 10, 2013 I had several orders placed over two weeks. They combined them into one box and smashed the heck out of the boxes. Its ok, my kids are 2 an 4 and wont mind a dented box, but a collector would. Wonder why they waited so long to ship out. Quote Link to comment Share on other sites More sharing options...
Anakinisvader Posted August 10, 2013 Share Posted August 10, 2013 I have just been hired at Amazon to be a "box sitter". Pays 7 bucks an hour and you get to "sit around" all day. 1 Quote Link to comment Share on other sites More sharing options...
remy1492 Posted August 10, 2013 Share Posted August 10, 2013 I too was perplexed. I selected FREE shipping, and purposely spaced out orders of HEAVY BOTTLES and THIN LEGO boxes to avoid a combined package. Yet they thwarted me. I rated the packagin poorly and attached a photo in the response. They did not reply. The huge box was thrashed and open, I was missing some lego peices but I have replacements so its no biggie. Quote Link to comment Share on other sites More sharing options...
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