I won an open UCS Vader Tie Defender and the seller doesn't want to claim my payment via PayPal. Although feedback was low, his email is legit. I just sent him one.

My son wanted a Batman 1 Batmobile so I won one, Auction stated complete except for the road block. 16 minor elements ended up missing from both vehicles and seller shipped the set in the original lego box (wasn't listed in the auction) w/ supermarket brown paper around it. Never the less, the box was a pleasant surprise.

Feel free to also post any eBay feedback horror stories.

I created this post for people to discuss eBay technical subjects such as web site availability, errors, accidental feedback left, searching, etc....

This thread is  NOT for shipping questions unless there is a technical question related to the web site as we have many shipping threads already. Use the thread below.

The 2 posts below might be merged at some point.  If done, I'll update the links.

http://community.brickpicker.com/topic/2210-international-shipping-program-advice/

http://community.brickpicker.com/topic/11566-ebaycom-shipping-questions-and-answers/?p=328352

This thread is also for not stating problems with sellers or buyers as there's a thread for that also.  Use the thread below.

http://community.brickpicker.com/topic/4758-are-the-fruitcakes-running-rampant-on-ebay-lately-something-in-the-water/

Previously, any orders containing multiple items would combine weights and go with the biggest box of all items to calculate the shipping -- they assume you are going to put them in one box and that that box must be the same size as the biggest item 🤨

Since I prepackage everything and use boxes matched to the sets (with some room for a wrap or two of bubble wrap), I'm always going to need larger boxes and usually find myself in volumetric pricing territory.

So, I've disabled combined shipping and just refund the difference to a buyer if they want me to try to combine boxes and reduce shipping.

Well, today I get a multiple-item order and -- I'm not sure how -- but ebay actually came up with a new box size.  It is much larger than any one item.  It seems to have figured out the longest dimension at least and made sure the box was that long.

Probably won't help me much since I still don't trust it -- it doesn't know what box sizes I have sitting around -- and sometimes it is safer to send two large sets in separate boxes anyways to avoid crushing each other.

But worth noting that they are at least trying.

Now, let's see if they ever learn that I'm not going to combine (after specifying the items don't qualify for combined shipping) just because it is through global shipping...

Not sure if its on the Ebay side or an outside program. Also, if anyone knows, do you have to use your own picture or is one supplied to match the color chosen by the buyer?

Any help would be appreciated for either the program mentioned above or an easier way to list individual pieces on Ebay without having to create your own database(to prevent having to take multiple pictures of items sold in the past. The process is pretty simple on Bricklink for pieces, but Ebay is a different monster since they are not limited to Lego only.

Again, any help would be greatly appreciated! Thanks in advance!!

The details:

https://www.ebay.com/sellercenter/resources/seller-updates/2023-winter/financials

I'm not sure if this has been discussed before. On the last 3 of my ebay selling I got buyers with this address: 18432 NE Sandy Blvd, Portland, OR 97230.

I've been cancelling the transactions. Can you share your experiences with this address? Thank you.

I have a rather established eBay account, been a member since 2004, never have had an issue with buying or selling, however, today I sold a Lego set to someone who has zero feedback. I have never sold to anyone who does not have any feedback. I have read some horror stories on here about these Lego scams and am curious of everyone else's experience with zero feedback buyers. 

He purchased the item via "Buy it Now" and paid immediately with PayPal and the funds are showing in my PayPal account so I think everything should be okay, right?

I put New in quotes because eBay has made this tool available for (some?) sellers for at least 2 years.  I opted in to use it early last year, but opted out after a few weeks due to slowness and bugs in the tool.  I opted back in recently and the current version of the tool is much better than the one from last year.  It is faster with fewer bugs (so far) and it uses less screen space than the current HTML style new listing page from 2005.  I can still list faster with the old tool but it might be because I have been using that for the last 10+ years.

The only reason I have any thoughts of consideration is that they have over 3,000 feedback at 100%.

Anyone have experience with buyers wanting to pay for their own shipping as opposed to just paying more to upgrade on my end?

Sent from my iPad using Brickpicker

When I try the USPS to print label I get this.

Ebay "customer service" just said they understand my hesitancy but couldn't really help me any.  

And every Tuesday when I try to transfer that $ from my bank into PayPal, I get an error message that something went wrong on the Paypal end. 

Coincidence?  This happen to anyone else? I've tried about 5 times today, no luck. And this happens almost every week. 

I usually have to wait a day or two to move the $.

This won't be an issue for most just fyi. 

Starting April 1st, FVF increases 0.2% for Toys and Video Games categories.

Blah blah blah

For details:

https://pages.ebay.com/seller-center/seller-updates/2021-spring/index.html

I have just had a set sell for £300+ on Ebay. Buyer has paid, address is real but can't double check details with PayPal. Account was only set up today and has zero feedback. Address seems legit but alarm bells are ringing. 

I'm tempted to cancel, I have done previously when in similar circumstances. 

What would you do? Contact buyer and say something? Any advice welcome 

I sold an Osprey to someone in Italy a while ago MISB. It took ages to arrive, and has apparently arrived damaged and they want a 100% refund through eBay.
I've heard enough horror stories that I'm not 100% surprised, but am unsure what to do from here. 

They paid $1400US+postage, so they obviously have a huge incentive to get their money back by claiming damage etc. They sent photos which, to be fair, make the damage look fairly genuine (of both the set and the packaging I sent it in). While it's super frustrating, I don't think it's my place to accuse them of doing the damage themselves. Even if that is the case, A: I like to believe the best in people and B: I have no way to prove it and it wouldn't achieve anything if I could.

At this point, the set is now only worth, say, $500US. DHL quoted me $250US to return it.

My question is, is it worth paying $250 to return a set to myself when there's a chance they'll fill it with rocks and I'm completely screwed out even that money (I mentioned I like to believe the best in people, but I know these things do happen and I'm a pretty calculated man).

Another out-of-the-box but valid option is (probably the best option, really) if anyone knows people in Italy who would be keen on the set, I could have it shipped to them for ~$50. If it arrived in damaged but sealed condition, they could pay me a fair but cheap price and keep the set so it's at least not my problem any more. If it's stones, well, at least I didn't spend $200 more on postage, and they're no worse off.

I'm trying to balance a number of risks here! 

Would love your wisdom.

So I sold a set on eBay, first time selling but sold a new Ewok Village for $478 free shipping, seller has paid and has a confirmed PayPal shipping address in Texas but he has zero eBay reviews.  Not sold anything this big before on eBay, anything I should look out for or do, I am sending it to be signed for but what can I do to protect myself here?

Thank you

Stu